[Remote] Director, Product-Led Growth

Note: The job is a remote job and is open to candidates in USA. Upsun is hiring a Director, Product-Led Growth to lead the strategy, execution, and commercial success of its product-led revenue engine. The role owns product-led revenue and growth programs while partnering across Marketing, Product, and Engineering to optimize self-service experiences, conversion, expansion, and retention.

Responsibilities

• Own product-led revenue: Be accountable for ARR from self-serve experiences, from first signup through conversion, expansion, and retention
• Drive growth goals: Build and execute PLG programs to achieve clear top-line ARR milestones and hit aggressive user acquisition targets with specific focus in Europe and North America
• Connect growth and product: Partner closely with the Head of Growth (Marketing), Head of User Acquisition and Conversion (Marketing) and Upsun Dispatch Product Managers (Product/Engineering) to translate product strategy into measurable customer and business outcomes
• Optimize the funnel: Define in-product monetization levers, optimize self-service funnels, and partner with Sales to refine Product-Led Sales (PLS) handoffs for enterprise accounts
• Build tight feedback loops: Analyze intent data, user behavior, and churn metrics to continuously iterate on user onboarding, NPS, and lifetime value

Skills

• A track record as a Senior Product Manager or Director with growth and commercial revenue responsibilities at a developer-focused, SaaS, or cloud platform company driven primarily by a PLG model
• Ability to turn complex developer platform capabilities into intuitive self-service user experiences that drive clear, measurable business value
• A record of leading cross-functional growth initiatives across Marketing, Product Management, and Engineering
• Hands-on depth in growth analytics, conversion funnels, freemium-to-paid activation, and retention
• Practical understanding of modern developer workflows, cloud infrastructure, and how AI-assisted development tools are reshaping user expectations
• Who are legally authorized to work in these countries
• Running both self-serve funnels (PLG) and enterprise sales handoffs (PLS)
• Cloud infrastructure, PaaS, DevOps, or developer platforms
• Scaling product-led revenue across remote-first, international teams

Benefits

• A flexible, open, and inclusive work environment where your voice is encouraged and your ideas shape our growth and evolution
• Flexible PTO
• Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
• Company stock options
• Professional development budget
• Office equipment budget
• Wellness budget
• Annual team gatherings
• Inclusive parental leave
• Remote work travel program
• Remote work

Company Overview