[Remote] Global AP Operations & Process Manager

Note: The job is a remote job and is open to candidates in USA. GFiber is an Alphabet company providing Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. The Global AP Operations & Process Manager will lead Accounts Payable centralization, payment operations, P2P system ownership, AI innovation, and continuous process improvement while partnering with internal teams, suppliers, and outsourcing partners.

Responsibilities

• Lead the end-to-end centralization and stabilization of diverse corporate verticals into the core P2P framework
• Navigate organizational ambiguity to design, map, and implement unified, standardized ingestion and payment workflows across newly absorbed business lines
• Act as the primary internal consultant and business partner to cross-functional leadership, aligning decentralized departmental needs with corporate financial controls
• Oversee comprehensive global Accounts Payable and payment operations, establishing best-in-class metrics for accuracy, cycle time, and vendor satisfaction
• Take ultimate ownership of advanced payment exceptions, identifying root causes of bank, settlement, or technical integration failures and implementing definitive solutions
• Manage the corporate virtual card process to maximize rebate captures, tighten financial security, and optimize working capital deployment
• Serve as the functional business owner for our core P2P systems, driving the transition, optimization, of our unified SAP & CoupaP2P ecosystem
• Proactively drive system enhancements and critical software defects to resolution; actively partner with IT, Engineering, and software vendors to troubleshoot technical bugs rather than just logging tickets
• Evaluate, pioneer, and leverage AI capabilities—including automated invoice ingestion, smart matching engines, and intelligent fraud detection—to scale operations horizontally without expanding human overhead
• Cultivate a culture of continuous process improvement, continuously evaluating existing workflows to strip out waste, automate repetitive tasks, and design lean operational playbooks
• Establish, monitor, and report on advanced operational KPIs, scaling the department from a reactive queue-management team to a proactive model of operational excellence

Skills

• Bachelor's degree in Finance, a related field, or equivalent practical experience
• 7 years of comprehensive, progressive experience in Procure-to-Pay (P2P), Accounts Payable management, or Financial Operations
• 7 years of experience utilizing, configuring and implementing SAP is required
• 5 years of experience managing Accounts Payable (AP) operations and offshore vendor relationships to ensure efficient, accurate processing and service delivery
• 7 years of experience configuring, implementing, and optimizing Coupa Procure-to-Pay systems to drive overall workflow efficiency
• Demonstrates a high degree of autonomy, setting strategic priorities, executing complex projects, and driving cross-functional alignment without direct oversight
• Proven ability to navigate fluid environments by taking unstructured or broken processes and building scalable, compliant operational frameworks
• Leverages modern technologies like AI, automation, and OCR to identify technical system enhancements, resolve software defects, and streamline financial workflows
• Combines exceptional attention to detail and strong interpersonal skills with a proven track record of managing competing priorities and resolving complex challenges

Benefits

• Bonus
• Benefits

Company Overview