[Remote] Growth and Revenue Operations Manager

Note: The job is a remote job and is open to candidates in USA. Game Plan Tech is seeking a Growth and Revenue Operations Manager to build, scale, and optimize the Growth organization’s revenue operations. The role leads systems and AI workflow automation, forecasting, process design, and cross-functional coordination, while supporting public sector Google resale operations.

Responsibilities

• Systems & Tool Optimization: Architect, integrate, and manage the Growth tech stack; automate pipeline tracking, data hygiene, deal routing, and handoffs
• AI Workflow Automation: Deploy practical AI tools, agentic automations, and intelligent workflows across the revenue lifecycle to reduce manual overhead, enrich CRM data, and accelerate deal velocity
• Process Design & SOPs: Author, maintain, and institutionalize standard operating procedures (SOPs), onboarding guides, and centralized knowledge repositories to ensure scalable, repeatable execution
• Predictability & Forecasting: Build executive dashboards and predictive models tracking pipeline velocity, conversion rates, CAC, customer retention, and revenue projections for leadership
• Cross-Functional Project Management: Serve as primary operational liaison across Operations, Finance, Contracting, and Engineering to streamline contract handoffs, compliance reviews, and revenue recognition
• Deal Desk: Partner with Contracts Lead to establish and manage a Deal Desk framework for complex bids and cloud resale agreements; operationalize pricing thresholds, discounting governance, and workflows to protect gross margins while maintaining rapid deal execution velocity
• Resale Quoting & Renewals: Coordinate accurate quoting, manage a rolling 120-day renewal pipeline for Google public sector resale agreements, and secure timely contract option exercises
• Organic Account Growth: Partner with account teams to identify organic expansion, license true-ups, and feature adoption opportunities within existing resale accounts
• Partner Program Management: Support operational requirements for Google Partner programs, tracking partner competencies, incentives, deal registrations, and compliance milestones

Skills

• 8+ years of progressive revenue operations, sales operations, or business operations experience
• Hands-on experience integrating modern generative AI tools, prompt workflows, and automation platforms to optimize operations and drive personal/team productivity
• Demonstrated success leading cross-functional initiatives across technical, financial, and operational teams with rigorous attention to detail and process governance
• Exceptional verbal, written, and interpersonal communication skills; proven ability to build trust, lead cross-functional alignment, and present data-backed narratives to executives
• Strong capability in business process mapping, revenue data analysis, and building actionable executive dashboards
• U.S. Citizenship is required
• Candidates must be able to obtain and maintain a U.S. Government Secret Security Clearance
• Preferably within B2B IT consulting, cloud services, or public sector contracting
• Prior operational experience supporting Google Cloud, Google Workspace, or public sector SaaS resale/partner programs
• Working knowledge of government contracting lifecycles, procurement vehicles, and option-year renewals

Benefits

• Flexible remote-first work
• A collaborative environment
• Opportunity to advance your career
• A mission-driven culture rooted in trust and technical excellence

Company Overview