[Remote] Head of Revenue Operations

Note: The job is a remote job and is open to candidates in USA. GC AI is seeking a Head of Revenue Operations to build and lead its revenue operations function. The role will shape marketing, sales, customer, and partner operations, hire a team, establish scalable processes and technology, and improve revenue performance through cross-functional alignment and data-driven decisions.

Responsibilities

• Build Revenue Operations from the Ground Up: Design and implement a comprehensive revenue operations strategy, encompassing marketing, sales, customer, and partner operations, to optimize the end-to-end revenue lifecycle and drive sustainable growth
• Hire and Lead a Team: Recruit, onboard, and mentor a high-performing revenue operations team, fostering a culture of collaboration, accountability, and excellence
• Create Processes and Structure: Develop and document scalable processes for demand generation, sales forecasting, pipeline management, customer retention, and partner strategy
• Select and Implement Technology: Identify, acquire, and integrate a best-in-class technology stack to support revenue operations and enhance team efficiency
• Drive Cross-Functional Alignment: Partner with Sales, Marketing, Product, Customer Success, and Partnerships teams to align strategies, streamline workflows, and ensure consistent messaging and execution for legal industry buyers
• Optimize Revenue Performance: Translate go-to-market initiatives into actionable programs that fuel pipeline growth, accelerate deal cycles, improve win rates, and maximize customer lifetime value
• Measure and Report Impact: Define and track KPIs (e.g., revenue growth, pipeline velocity, customer retention rates, partner contribution) to assess performance, identify bottlenecks, and drive data-driven decisions
• Act as a Strategic Doer: Balance hands-on execution (e.g., building playbooks, configuring tools, training teams) with strategic leadership to set the vision and roadmap for revenue operations

Skills

• We're looking for a self-starter who thrives in ambiguous, fast-paced environments, with deep expertise in revenue operations and a proven ability to go from 0 to 1
• 7+ years of experience in revenue operations, sales operations, marketing operations, or related roles, with at least 3 years in a leadership position
• Proven track record of building revenue operations functions or leading transformative initiatives from scratch in a B2B SaaS environment
• Experience recruiting, hiring, and managing cross-functional teams in a high-growth startup or scale-up
• Demonstrated ability to design and implement processes, structures, and technology stacks for marketing, sales, customer, and partner operations
• Exceptional communication and collaboration skills, with the ability to align diverse stakeholders and drive consensus in ambiguous settings
• Strong analytical mindset, with expertise in defining KPIs, leveraging data, and optimizing revenue performance
• Self-starter mentality, with a history of thriving in fast-paced environments and balancing strategic planning with tactical execution
• Ideally in legal tech or AI-driven software
• Familiarity with the legal domain or legal text processing
• Experience with AI technologies
• Proficiency with revenue operations tools
• Experience with sales methodologies like MEDDICC/Command of the Message
• Track record of implementing technology stacks or contributing to technical/process documentation

Benefits

• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Retirement plan
• Parental leave
• Up to $3,000/year for job-related learning and development
• DoorDash credits for breakfast, lunch, and dinner in the office
• 15 PTO days + 5 sick days, with opportunities to accrue more
• 15 company holidays + 3 additional “Me Days”
• $500 for new hires to build out their home office
• $50/month toward your phone bill
• Relocation support
• Remote work; GC AI currently hires across the United States and Canada. Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays.

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