[Remote] Key Account Representative - Commercial Specialty Tire Original Equipment

Note: The job is a remote job and is open to candidates in USA. Continental is hiring a Key Account Representative to manage commercial specialty tire original equipment manufacturer accounts. The role focuses on sales growth, customer relationships, new business development, commercial negotiations, and coordinating customer programs across internal teams.

Responsibilities

• Manage assigned Original Equipment Manufacturer (OEM) accounts to achieve business objectives related to sales growth, market share, profitability, and customer satisfaction
• Develop and execute account growth strategies to identify new business opportunities, increase specification opportunities, and expand Continental's OE customer base
• Identify and pursue profitable growth opportunities through value creation, pricing initiatives, and cost optimization efforts
• Support the development, negotiation, implementation, and management of customer contracts and long-term agreements (LTAs)
• Prepare and communicate monthly sales forecasts, including volume projections, risks, opportunities, and financial impacts
• Ensure achievement of annual sales objectives and budget commitments in accordance with Continental sales policies and business strategies
• Support commercial negotiations with customer purchasing teams and key decision-makers in cooperation with OE Key Account Management leadership
• Collaborate with internal stakeholders to manage the complete business process from quotation through payment, including logistics, customer service, finance, supply chain, and credit management
• Establish and maintain pricing strategies for assigned customer accounts while ensuring consistent execution
• Monitor customer financial performance, credit status, and outstanding receivables while supporting collection efforts as required
• Build and maintain strong relationships with customer purchasing, engineering, manufacturing, quality, and leadership teams
• Serve as the primary commercial contact for assigned OEM customers
• Document customer visits, business activities, market intelligence, competitive activity, and opportunity pipelines within CRM systems
• Provide timely communication and support to customers regarding product availability, business updates, and issue resolution
• Represent Continental professionally at customer meetings, industry events, and trade shows as appropriate
• Identify and develop new OEM opportunities within targeted market segments
• Collaborate with customers and internal product management teams to identify future product requirements, market trends, and growth opportunities
• Evaluate the commercial viability of new products, programs, and applications within assigned territories and accounts
• Support specification growth initiatives and demand-generation activities in partnership with replacement market and business development teams
• Maintain an active opportunity pipeline and support strategic planning activities for future business growth
• Coordinate activities among engineering, supply chain, operations, quality, finance, and customer service teams to support customer programs and business objectives
• Support new product introductions, application development projects, and program launches
• Facilitate effective communication between OEM customers and Continental functional teams
• Coordinate engineering and technical resources to ensure customer requirements and project milestones are achieved
• Prepare customer quotations and manage pricing activities for assigned accounts
• Support demand planning and forecasting activities to ensure alignment between customer requirements and production capabilities
• Monitor order intake, inventory levels, and product availability to support on-time delivery performance
• Partner with supply chain and operations teams to identify and resolve potential shortages or supply risks
• Support development and maintenance of customer communication platforms and business systems, including EDI and web-based customer interfaces
• Monitor business performance metrics and recommend actions to improve service, efficiency, and profitability

Skills

• Bachelor's degree and 3+ years of related experience OR 6+ years of related experience if no degree
• 2+ years of professional experience in sales, customer service, account management, engineering, business development, or a related commercial function
• Proficiency with Microsoft Office applications, including Excel and PowerPoint
• Strong communication, organizational, problem-solving, and relationship-building skills
• Ability to manage multiple priorities and work effectively in a cross-functional environment
• Legal authorization to work in the United States is required. Continental will not sponsor employment visas for this position now or in the future
• Must reside within reasonable access to a major airport
• Bachelor's degree and 2-5+ years of experience in OEM sales, account management, technical sales, business development, or related commercial roles
• Experience working with industrial, construction, material handling, agricultural, ground support equipment, or specialty vehicle manufacturers
• Technical or engineering sales experience
• Experience managing customer quotations, pricing, contracts, or commercial negotiations
• Experience using CRM systems and sales forecasting tools
• Experience coordinating projects and activities across engineering, supply chain, operations, customer service, and finance functions
• Prior experience identifying and developing new business opportunities
• Bachelor's degree and 2-5+ years of experience in OEM sales, account management, technical sales, business development, or related commercial roles
• Experience working with industrial, construction, material handling, agricultural, ground support equipment, or specialty vehicle manufacturers
• Technical or engineering sales experience
• Experience managing customer quotations, pricing, contracts, or commercial negotiations
• Experience using CRM systems and sales forecasting tools
• Experience coordinating projects and activities across engineering, supply chain, operations, customer service, and finance functions
• Prior experience identifying and developing new business opportunities

Benefits

• Paid Time Off
• Volunteer Time Off
• Tuition Assistance
• Employee Discounts, including tire discounts
• Sales Bonus Programs
• Employees 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
• Hybrid Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional

Company Overview