Remote Life Insurance Customer Service Specialist – Client Relations, Business Development & Remote Growth Opportunities

About brighthush

brighthush is a forward‑thinking life insurance brokerage that empowers families and businesses to secure their futures. Founded in 2022, we have quickly become a trusted partner for individuals seeking peace of mind through mortgage protection, term and whole life coverage, final expense solutions, retirement planning, and advanced market products such as Indexed Universal Life (IUL) and annuities. Our mission is simple: help our clients protect what matters most— their families, their businesses, and their legacies.

With a culture rooted in integrity, collaboration, and continuous learning, brighthush offers a dynamic work environment where every team member is encouraged to grow, innovate, and build a lasting business. As a remote‑first organization, we give you the freedom to work from anywhere in the United States while still enjoying the support of a close‑knit, high‑performing team.

Why Join brighthush?

• Uncapped Earnings Potential: Earn competitive commissions, performance bonuses, and the opportunity to grow your own book of business.
• Remote Flexibility: Build a schedule that fits your lifestyle—no commuting, no territorial limits.
• Structured Onboarding & Ongoing Coaching: Receive a comprehensive training program, 1:1 mentorship, and continuous professional development.
• Leadership Pathways: Advance to senior agent roles, team leadership, or full agency ownership.
• Supportive Culture: Join a team that values integrity, work‑life balance, and treats every new member like family.
• Lead Generation System: Access a proven lead system that connects you with qualified prospects—no cold calling required.

Key Responsibilities

• Conduct virtual consultations with individuals and families who have expressed interest in life insurance solutions, using your phone and computer from any location within the United States.
• Educate clients on a full spectrum of coverage options—including mortgage protection, term & whole life, final expense, retirement planning, IUL, and annuities—tailored to their unique needs.
• Build and nurture long‑term client relationships, positioning yourself as a trusted advisor and growing a sustainable book of business.
• Maintain accurate, up‑to‑date client records in our CRM, ensuring compliance with all regulatory and company standards.
• Collaborate with the broader brighthush team to share best practices, market insights, and client success stories.
• Continuously pursue professional development through training modules, webinars, and mentorship sessions.
• Adhere to all licensing requirements, including maintaining a valid U.S. Life & Health Insurance license and meeting background check criteria.

Essential Qualifications

• U.S. citizenship with a U.S. residential address, required for licensing and regulatory compliance.
• Valid Life & Health Insurance license in at least one U.S. state (or the ability to obtain one before starting).
• Clear background check—no felonies or recent bankruptcies.
• Reliable internet connection, personal phone, and a quiet workspace suitable for confidential client conversations.
• Strong communication skills—both verbal and written—capable of explaining complex insurance concepts in simple terms.
• Self‑starter mindset with a proven track record of setting and achieving goals.
• High ethical standards and a commitment to integrity in all client interactions.
• Comfortable working independently, managing time, and holding oneself accountable.

Preferred Qualifications & Skills

• Prior experience in life insurance sales, financial services, or a related client‑facing role.
• Knowledge of IUL, annuities, and retirement planning products.
• Experience using CRM platforms and lead management systems.
• Strong problem‑solving skills and the ability to adapt to changing client needs.
• Demonstrated ability to build a book of business and manage a pipeline of prospects.
• Entrepreneurial spirit—viewing the role as an opportunity to build a long‑term business and legacy.

What You’ll Bring to the Table

• Integrity & Ethics: You hold yourself to the highest standards of honesty and professionalism, ensuring clients receive the best advice.
• Solution‑Seeking Attitude: You are resourceful, proactive, and always looking for ways to add value for clients.
• Humility & Coachability: You’re eager to learn, receptive to feedback, and committed to continuous improvement.
• Business Mindset: You view your role as building a sustainable business, investing time and effort to grow your client base.
• Strong Work Ethic: You understand that success is built through consistency, effort, and personal accountability.
• Excellent Communication: You can build rapport quickly, listen actively, and convey complex information clearly.

Career Growth & Learning Opportunities

At brighthush, we believe that your success is our success. That’s why we invest heavily in your professional development:

• Structured Onboarding: A step‑by‑step program that equips you with the tools, knowledge, and confidence to hit the ground running.
• Ongoing Training: Monthly webinars, product deep‑dives, and industry updates keep you ahead of the curve.
• 1:1 Mentorship: Pairing with experienced agents who share insights, strategies, and real‑world experiences.
• Leadership Development: Opportunities to lead teams, manage projects, and eventually own a full agency.
• Performance Recognition: Regular awards, spot bonuses, and public acknowledgment of top performers.

Work Environment & Culture

brighthush is more than a brokerage—it’s a community. Our culture is built on:

• Integrity: We do the right thing for our clients and each other, even when it’s not the easiest path.
• Collaboration: Team members share knowledge, celebrate wins, and support each other’s growth.
• Work‑life balance—remote work, flexible hours, and a focus on results over hours logged.
• Inclusive environment—everyone’s voice is heard, and diversity is celebrated.
• Family‑like atmosphere—new hires are welcomed, mentored, and integrated into the team quickly.

Compensation & Benefits

While the exact compensation package will vary based on experience and performance, brighthush offers:

• Competitive base salary (where applicable) plus uncapped commissions.
• Performance bonuses tied to individual and team metrics.
• Health, dental, and vision insurance options for you and your family.
• 401(k) plan with company match to help you plan for the future.
• Paid time off, holidays, and a flexible vacation policy.
• Professional development stipend for courses, certifications, and conferences.
• Access to a robust lead generation system and ongoing coaching.

How to Apply

If you’re ready to build a rewarding career in life insurance, join a team that values integrity, growth, and client success, we’d love to hear from you. Click the link below to submit your application and take the first step toward a fulfilling remote career with brighthush.