[Remote] Manager, Channel Account Management

Note: The job is a remote job and is open to candidates in USA. Huntress is hiring a Manager, Channel Account Management to lead a team driving net revenue retention through expansion, cross-sell, and renewals across its customer and partner base. The role is responsible for team performance, partner engagement, forecasting, and collaboration across revenue functions to support customer value and post-sale growth.

Responsibilities

• Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment
• Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates
• Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management
• Hire, onboard, and ramp new Account Managers while continuously developing top performers
• Reinforce Huntress’ culture of accountability, execution, and customer impact
• Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses
• Build and maintain strong executive and operational relationships within partner organizations
• Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization
• Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes

Skills

• 3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models
• Demonstrated success leading teams responsible for post-sale revenue growth, not just new logo acquisition
• Experience using Salesforce as a system of record and Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor
• Strong bias toward action, operational discipline, and measurable outcomes
• Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment
• Experience operating in a partner-led or MSP-centric go-to-market model (strong plus)
• Working knowledge of the cybersecurity industry (strong plus)

Benefits

• 100% remote work environment
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Company Overview