[Remote] Marine Sales Engineer

Note: The job is a remote job and is open to candidates in USA. Nikkiso Cryogenic Services (NCS), part of Nikkiso Clean Energy & Industrial Gases, provides cryogenic and clean energy solutions to the marine industry. The role owns commercial growth across marine accounts by expanding aftermarket sales and Long-Term Service Agreements, managing customer relationships, and coordinating internally to improve revenue, margins, and customer retention.

Responsibilities

• Own the commercial performance of assigned marine accounts, with clear accountability for revenue growth, margin, and customer retention
• Develop and execute strategic account plans focused on aftermarket growth, recurring revenue, and long-term lifecycle agreements
• Serve as the senior commercial point of contact for customers, building executive-level relationships and trust
• Lead customer account reviews, presenting commercial performance, value delivered, and forward-looking opportunities
• Drive aftermarket revenue through service contracts, spare parts, overhauls, retrofits, upgrades, and lifecycle solutions
• Proactively develop, sell, and expand Long-Term Service Agreements (LTSA) aligned with customer operational and financial objectives
• Identify and qualify upsell and cross-sell opportunities, building compelling value propositions and ROI-based business cases
• Lead commercial negotiations for LTSA scope, pricing, and terms in coordination with internal stakeholders
• Monitor market trends, customer investment cycles, and competitor activity to identify growth opportunities
• Position NCS solutions around total cost of ownership, asset availability, and lifecycle optimization
• Use fleet performance data, MTBR trends, and service history to justify commercial proposals and long-term agreements
• Partner with service and engineering teams to translate technical performance improvements into commercial value for customers
• Maintain full visibility of customer opportunities from quotation through order entry, execution, delivery, and invoicing
• Ensure pricing accuracy, margin protection, and timely conversion of opportunities to revenue
• Track service costs, margins, and invoicing status to support accurate forecasting and financial reporting
• Oversee warranty claims and workshop overhauls from a commercial and customer-impact perspective
• Ensure customer-specific spare parts strategies support contractual commitments, response times, and revenue objectives
• Collaborate with supply chain and operations on forecasting, inventory planning, and service readiness to enable sales growth
• Act as the commercial voice of the customer internally, aligning service operations, engineering, supply chain, and product management around account priorities
• Support technical escalations and service execution to protect revenue, margins, and customer confidence
• Maintain accurate sales forecasts, LTSA pipelines, and account plans
• Report on revenue performance, LTSA penetration, service backlog, and key commercial risks and opportunities
• Provide management with actionable insights to support growth and resource planning

Skills

• Bachelor's degree in Business, Engineering, or related field (or equivalent experience)
• 5+ years of experience in aftermarket sales, service sales, or key account management within marine, energy, or industrial equipment sectors
• Strong commercial understanding of aftermarket business models, lifecycle agreements, and recurring revenue strategies
• Proven ability to negotiate complex commercial agreements with technically sophisticated customers
• Experience managing pricing, margins, forecasts, and revenue accountability
• Strong executive communication, presentation, and negotiation skills
• Data-driven mindset with the ability to translate technical performance into financial value
• Proficiency with CRM and ERP systems preferred

Benefits

• Remote position, anywhere in the US.

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