[Remote] National Account Manager, Flooring

Note: The job is a remote job and is open to candidates in USA. Kronospan is hiring a National Account Manager, Flooring to drive revenue growth, market share, and strategic partnerships with a key national account. The role develops and executes sales strategies, strengthens customer relationships, and aligns company offerings with customer needs in the laminate flooring category.

Responsibilities

• Serve as the primary point of contact for assigned national accounts
• Develop long-term partnerships focused on mutual growth and value creation
• Resolve customer issues and escalations promptly and professionally
• Conduct regular site visits, meetings, and business reviews to maintain engagement
• Understand customer strategies and align company solutions to support their goals
• Develop and deliver sales presentations in a professional and effective manner
• Monitor competitor activity, market trends, and customer needs to inform strategy
• Conduct regular business reviews with key account to evaluate performance and growth opportunities
• Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needs
• Research customer/consumer needs and develop strategies to effectively meet those needs
• Collaborate with key account to develop strategies to capture new business
• Participate in industry groups and trade shows to promote products; actively set product presentations
• Participate in the resolution of all product claims
• Other duties as assigned by supervisor, managing director, or shareholder
• Maintain all quote documentation with accurate product pricing
• Participate in sales forecasting and planning in an effective manner
• Create and maintain sales reports

Skills

• Must have a basic understanding of flooring production technology and processes
• Must have excellent written and verbal communication / presentation skills
• Must have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitments
• Must display original thinking and creativity through resourcefulness, suggestions, and problem solving
• Must be able to effectively interact in a multi-cultural environment
• Must have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information
• Must have a results-driven mindset, and financial & business acumen
• Must have proactive problem-solving and decision-making skills

Benefits

• Remote work from an office near Mooresville, NC.
• Growth opportunities, domestic and international, with the world's leading producer of wood panel products.
• Work in a diverse, inclusive environment with colleagues from around the world.
• Affordable medical, dental and vision plans.
• Company-paid life and short- and long-term disability plans.
• Supplemental life, critical illness and accident plans for you and your family.
• 401(k) retirement plan with company match.
• Paid time off, including a generous paid vacation plan and holidays after 90 days.
• “Life of Career” training opportunities through our global or local KronoAcademy.
• Uniform and reimbursement for safety boots and prescription safety glasses.
• Company-provided tools.

Company Overview

Company H1B Sponsorship