Remote Ophthalmology Medical Billing Virtual Assistant – Expert Claims Management & Revenue Cycle Specialist for US Practices

About brighthush

At brighthush, we specialize in connecting top‑tier remote professionals from Latin America with fast‑growing companies across the United States. Our mission is to build lasting partnerships that empower talent to thrive while delivering exceptional value to our client partners. By leveraging a rigorous vetting process, continuous training, and a supportive community, we ensure that every remote professional has the tools, guidance, and opportunities needed to excel in a dynamic, global work environment.

Why This Role Matters

The healthcare industry is evolving rapidly, and ophthalmology practices rely on precise, timely billing to sustain growth and deliver high‑quality patient care. As a Remote Ophthalmology Medical Billing Virtual Assistant, you will be the linchpin that transforms clinical services into accurate revenue streams. Your expertise will directly impact the financial health of a U.S.‑based ophthalmology practice, allowing physicians to focus on what they do best—restoring and enhancing vision.

Position Overview

This full‑time, remote position operates on the New York City time zone, aligning your workday with the practice’s office hours. You will join a phased hiring model that begins with a single specialist and expands into a dedicated remote billing team as the partnership matures. The role demands a blend of technical billing knowledge, meticulous attention to detail, and strong communication skills to navigate the complexities of U.S. insurance ecosystems.

Key Responsibilities

• Ophthalmology Billing & Coding: Accurately prepare, code, and submit claims for a wide range of ophthalmic procedures, including cataract surgery, laser treatments, diagnostic imaging, and routine consultations.
• Claims Management & Follow‑up: Monitor claim status daily, identify rejections or denials, and execute timely appeals or corrections to secure reimbursement.
• Accounts Receivable Oversight: Review aging reports, reconcile accounts, and maintain clear communication with patients and insurers regarding outstanding balances.
• Eligibility Verification & Documentation: Confirm patient insurance benefits, eligibility, and prior authorizations, ensuring compliance with U.S. clinical standards and payer requirements.
• Practice Coordination: Serve as the primary billing liaison with the practice’s office management, providing regular updates, reporting, and workflow optimization recommendations.
• Compliance & Privacy: Uphold HIPAA regulations and internal data‑security protocols, safeguarding patient information at all times.
• Continuous Improvement: Identify billing trends, suggest process enhancements, and contribute to the development of standard operating procedures for the remote billing team.

Essential Qualifications

• Ophthalmology Billing Experience: Minimum of 2 years of hands‑on billing and coding experience exclusively within ophthalmology practices.
• English Proficiency: Advanced spoken and written English skills are required to interact effectively with U.S. insurers, patients, and medical staff.
• Technical Setup: Dedicated home office equipped with a high‑speed, secure internet connection, dual monitors (preferred), and familiarity with practice management software such as Athenahealth, NextGen, or Eyefinity.
• Professional Attributes: Exceptional accuracy, strong organizational abilities, self‑motivation, and a commitment to maintaining patient confidentiality.

Preferred Qualifications & Nice‑to‑Have Skills

• Certification in Medical Billing & Coding (CPC, CCS, or equivalent).
• Experience with major ophthalmology EHR platforms (e.g., OCULUS, Medisoft).
• Knowledge of Medicare, Medicaid, and major commercial payer policies specific to eye care.
• Proficiency in Excel or Google Sheets for data analysis and reporting.
• Previous remote work experience with a proven track record of meeting deadlines independently.

Core Skills & Competencies

• Analytical Thinking: Ability to dissect claim rejections, pinpoint root causes, and implement corrective actions.
• Communication: Clear, concise, and professional written and verbal communication with diverse stakeholders.
• Time Management: Prioritize multiple tasks, meet daily claim submission targets, and adhere to strict turnaround times.
• Technology Savvy: Quick learner of new billing software, cloud‑based tools, and virtual collaboration platforms (Slack, Zoom, Asana).
• Problem‑Solving: Proactive approach to resolving billing discrepancies and navigating complex payer rules.

What brighthush Offers

When you join brighthush, you become part of a vibrant ecosystem that values professional growth, work‑life balance, and financial stability.

• Competitive Compensation: Salary paid in USD, benchmarked against industry standards for specialized ophthalmology billing roles.
• 100 % Remote Work: Perform your duties from the comfort of your home office, with flexible scheduling aligned to the New York City time zone.
• Weekly Payments: Reliable, on‑time payouts to ensure cash flow consistency.
• Paid Vacation Days: Earned leave to recharge and maintain personal well‑being.
• Wellness Benefit Reimbursement: Support for health‑related expenses such as gym memberships, ergonomic equipment, or mental‑health services.
• Long‑Term Career Growth: Opportunities to expand into senior billing analyst roles, team leadership, or specialized revenue‑cycle management positions as the remote team scales.
• Ongoing Support: Dedicated account managers, regular training webinars, and a community of peers to share best practices.
• Professional Network: Access to a curated network of U.S. healthcare clients and fellow remote professionals, fostering collaboration and future job prospects.

Culture & Work Environment at brighthush

Our culture is built on three pillars: excellence, empowerment, and inclusivity. We celebrate diversity and encourage every team member to bring their unique perspective to the table. As a remote‑first organization, we prioritize clear communication, transparent feedback loops, and regular virtual social events that keep the team connected across borders.

• Excellence: We set high performance standards and provide the tools—training, mentorship, and technology—to help you meet them.
• Empowerment: Autonomy is at the heart of our remote model. You’ll have the freedom to design your workflow while receiving the guidance you need to succeed.
• Inclusivity: We actively foster an environment where all voices are heard, ensuring that every employee feels valued and respected.

Career Path & Development

Starting as a specialist billing assistant, you can progress along several pathways:

• Senior Billing Analyst: Lead complex claim resolution, mentor junior assistants, and drive process improvements.
• Revenue Cycle Manager: Oversee end‑to‑end revenue processes for multiple practices, develop strategic billing initiatives, and report directly to practice leadership.
• Team Lead / Remote Operations Supervisor: Manage a growing remote billing team, coordinate with client practices, and shape the overall service delivery model.
• Specialist Training Coordinator: Design and deliver training modules for new hires, ensuring consistent knowledge transfer across the organization.

Each step is supported by targeted learning resources, certification sponsorships, and performance‑based incentives.

Application Process

We keep the hiring journey straightforward and candidate‑friendly:

1. Submit Your Application: Click the link below, upload your resume, and provide a brief cover letter highlighting your ophthalmology billing experience.
2. Initial Screening: Our talent acquisition team will review your profile and schedule a video interview to discuss your background and expectations.
3. Technical Assessment: You’ll complete a short, realistic billing scenario to demonstrate your coding accuracy and claim‑management skills.
4. Final Interview: Meet with the practice’s billing manager and a senior member of the brighthush team to ensure cultural fit and alignment on goals.
5. Onboarding: Once selected, you’ll receive a comprehensive onboarding package, equipment checklist, and access to our learning portal.

Ready to Elevate Your Career?

If you are a meticulous, self‑driven billing professional with a passion for ophthalmology and a desire to work remotely for a forward‑thinking organization, we want to hear from you. Join brighthush and become a vital part of a growing network that values expertise, fosters continuous learning, and rewards dedication.

brighthush is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where every employee can thrive.