[Remote] Pharmacy Support Analyst

Note: The job is a remote job and is open to candidates in USA. Cardinal Health is hiring a Pharmacy Support Analyst for a remote position with University of Miami Health System. The role helps eligible patients obtain medications through manufacturer assistance programs by managing applications, coordinating with patients and healthcare providers, and identifying alternative resources.

Responsibilities

• Identify patients who may qualify for Patient Assistance Programs and determine eligibility
• Complete, submit, and manage applications for medication assistance programs
• Recover medication costs for eligible patients who do not have third-party prescription coverage
• Serve as a liaison between patients, providers, pharmaceutical manufacturers, and hospital staff
• Educate patients, physicians, and healthcare staff on program requirements, processes, and available resources
• Maintain regular communication with patients, nurses, physicians, social workers, pharmacy personnel, and pharmaceutical representatives
• Resolve application issues, denials, and missing documentation to help secure approvals
• Research and identify alternative assistance resources for patients who do not qualify for manufacturer programs, including charitable organizations and community resources
• Discuss available medication options with providers and patients based on program availability and access
• Track and report recovered medication value for billing and program performance purposes
• Ensure all patient information is handled in compliance with privacy and confidentiality requirements
• Build and maintain strong relationships with healthcare system contacts to ensure program success and high-quality service

Skills

• Strong communication and customer service skills
• Proficiency in Microsoft Office applications
• Ability to work independently and manage multiple priorities
• Strong organizational skills with exceptional attention to detail
• Ability to meet deadlines in a fast-paced environment
• Professional telephone and interpersonal skills
• Experience supporting low-income, underserved, or special-needs populations
• 2-4 years of healthcare, pharmacy, patient assistance, or related experience, preferred
• Knowledge of medications, disease states, and treatment options, preferred
• Experience working in hospitals, clinics, or healthcare settings, preferred
• Familiarity with social service programs, charitable assistance organizations, or patient advocacy programs, preferred
• Experience working in high-volume environments, preferred

Benefits

• Remote position with University of Miami Health System.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Company Overview

Company H1B Sponsorship