[Remote] Pre-sales Solutions Engineer (AV/IT) - Southern California

Note: The job is a remote job and is open to candidates in USA. Shure is hiring a Pre-sales Solutions Engineer to generate demand and develop tailored AV/IT solutions for B2B customers. The role involves prospecting, analyzing customer needs, educating prospects, proposing solutions, managing sales activities, and collaborating with internal teams.

Responsibilities

• Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions
• Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events
• Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches
• Qualify projects and determine their potential readiness to benefit from Shure’s solutions
• Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning
• Product Education: Educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively
• Solution Proposal: Develop tailored proposals that clearly outline the benefits and value of Shure’s AV and IT solutions for each customer
• Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce)
• Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences
• Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools
• Represent Shure at Industry events and conferences
• Support customized end-user engagement activations

Skills

• Bachelor's degree in Engineering, Marketing, Communications, or a related field
• 0-2 years of experience using skills as a professional with a comprehensive technical knowledge of audio principles and products
• Experience providing audio technical support, audio design, and audio equipment set-up
• Background or experience with 1-2 of the following: integration, conferencing, or networking
• Understanding of industry practices and/or company policies and procedures
• Excellent communication and presentation skills
• Enjoy meeting and dealing with new people
• Knowledge of audio DSP technology
• Expert troubleshooting skills
• Ability to learn new technologies
• Ability to handle multiple assignments, work independently, and see projects through to successful completion
• Detail-oriented, well-organized, and good time management skills
• Applicants for this position must be currently authorized to work in the United States on a full-time basis
• Shure will not sponsor applicants for this position for work visas

Benefits

• Competitive rewards packages for full-time and part-time Associates working 24 or more hours a week, addressing physical, mental, financial, and overall well-being
• Comprehensive healthcare
• Mental health plans
• Retirement savings plans
• Generous paid time off programs
• Employee discounts
• Professional development opportunities
• Work-life balance initiatives
• Employee recognition programs
• Volunteering/community involvement opportunities
• Flexible work arrangements

Company Overview