[Remote] Principal Program Manager, IT Transformation

Note: The job is a remote job and is open to candidates in USA. Builders FirstSource is hiring a Principal Program Manager to lead complex, enterprise-wide IT transformation programs from strategy through execution, adoption, and value realization. The role partners with senior leaders and cross-functional teams to align roadmaps, drive accountability, support executive decisions, and deliver measurable business outcomes.

Responsibilities

• Leads enterprise strategic programs and cross-functional initiatives from strategy through execution, operational readiness, adoption, and value realization. Serves as a trusted advisor to IT Delivery Leadership and brings structure, transparency, and forward momentum to complex transformation priorities
• Establish integrated delivery strategies, governance, milestones, and operating rhythms for complex enterprise transformation initiatives
• Drive execution across multiple concurrent business and technology workstreams, ensuring dependencies, risks, decisions, and commitments are actively managed
• Maintain an integrated view of program critical path, organizational readiness, major dependencies, and barriers to successful delivery
• Hold workstream leaders accountable for commitments and proactively drive corrective action when execution is at risk
• Anticipate delivery challenges and resolve issues before they require executive escalation
• Partner with executive and senior leadership to translate strategic objectives into actionable roadmaps, priorities, investment decisions, and measurable outcomes
• Facilitate alignment across business, technology, deployment, change management, support functions, and external partners
• Identify and resolve organizational friction, competing priorities, and cross-functional dependencies that impede execution
• Connect program priorities and investments to enterprise strategy and expected business value
• Provide concise analysis, recommendations, scenarios, and briefing materials that enable timely executive decisions
• Maintain visibility into significant program decisions, unresolved issues, dependencies, and required executive actions
• Frame complex issues into clear decisions, options, trade-offs, recommendations, and consequences
• Drive strategic decisions to conclusion and ensure resulting actions and commitments are executed
• Escalate issues requiring executive intervention while driving program-level resolution at the appropriate organizational level
• Establish mechanisms that maintain alignment across solution delivery leadership, business stakeholders, functional towers, and supporting teams
• Ensure strategic priorities, decisions, risks, dependencies, and commitments remain visible across leadership and delivery organizations
• Facilitate cross-functional leadership discussions needed to resolve competing priorities and execution barriers
• Drive follow-through on commitments resulting from Solution Leadership and Executive Leadership decisions
• Develop executive-level communications that clearly articulate program progress, accomplishments, risks, decisions, business impacts, and strategic direction
• Translate complex technology and transformation topics into clear business implications and executive-level narratives
• Partner with organizational change management and communications teams to maintain consistent messaging across stakeholder groups
• Ensure reporting emphasizes outcomes, decisions, emerging risks, and required actions rather than activity reporting alone
• Lead strategic initiatives and special projects on behalf of IT Delivery Leadership
• Drive initiatives spanning multiple programs, functional towers, delivery workstreams, or organizational boundaries
• Assess organizational effectiveness, transformation readiness, adoption, operating-model effectiveness, and value realization
• Develop business cases, investment recommendations, transformation roadmaps, and materials for executive strategy discussions
• Identify opportunities to improve delivery processes, governance, organizational structures, technology practices, and ways of working
• Establish measurable outcomes and success criteria for strategic programs and initiatives
• Connect program milestones and technology deliverables to business outcomes, adoption, operational readiness, and expected value
• Identify when delivery activity or technical completion is not translating into intended business results
• Partner with business and technology leaders to develop corrective actions when expected outcomes are at risk
• Proactively identify systemic risks, cross-program dependencies, critical decisions, and organizational constraints
• Drive ownership and resolution of risks and issues rather than relying primarily on escalation
• Ensure material risks include clear ownership, mitigation actions, decision points, and business implications
• Provide leadership with early visibility into emerging risks and potential impacts to strategic outcomes

Skills

• Bachelor's degree or equivalent combination of education, experience, and relevant certifications
• Typically 10+ years of progressively responsible experience in program leadership, transformation, strategy, consulting, technology delivery, business operations, or related disciplines
• Demonstrated experience leading large-scale enterprise transformation or technology programs with more than eight concurrent workstreams
• Demonstrated experience supporting and interacting with C-suite, EVP, SVP, or major transformation leaders
• Demonstrated success operating in complex, matrixed organizations and driving accountability without direct authority
• Experience translating complex issues into executive decisions, recommendations, and actionable follow-through
• Experience managing cross-functional dependencies, risks, priorities, and organizational challenges from strategy through value realization

Benefits

• Annual bonus, subject to changes in plan design and documents and applicable law; eligibility and amount vary based on overall company success, thresholds met, and the terms and conditions of the Company’s active bonus policy for the respective year.
• Medical, dental, vision, and disability insurance plans.
• 401(k) retirement savings plan.
• PTO, including paid sick time.
• 8 paid holidays per year for salaried and hourly team members.
• Professional development through training, tools, and technologies.

Company Overview

Company H1B Sponsorship