[Remote] Product Analyst (Hybrid NYC / Remote)

Note: The job is a remote job and is open to candidates in USA. Broadridge is seeking a Product Analyst to join its Product Management team. The role defines business requirements, develops test scenarios, and documents procedures for technology solutions while collaborating with clients and development teams. The analyst also supports software implementation and usage, resolves client issues, conducts training, and guides other analysts.

Responsibilities

• Interview customer users to identify business problems and requirements of new software
• Interview other Broadridge employees (and possibly third parties such as vendors, etc.) to obtain further insight into business problems
• Analyze conflicting requirements from different users, prioritize them, and develop business-oriented software requirements
• Liaise with the development team on the initiatives provided to you and lead the development priorities for your defined product areas
• Document and present the results of the above processes in a form that is meaningful to customers and the development team
• As the solution owner, monitor the SDLC progress to ensure smooth implementation from start to finish
• Resolve any oversights or ambiguities in the original specification
• Unit test all new system changes initiated by the development team
• Review the finished product with customers and confirm that all business requirements have been met
• Monitor production installation over time to ensure successful use of new software applications and features
• Lead focus group and information sessions to ensure successful use of new applications and features
• Present your products at internal information sessions
• Provide problem solving for client reported issues with the application
• Provide guidance to other business analysts and product team members
• Participate/lead larger scale, more complex projects

Skills

• 5+ years' experience in the financial/brokerage industry with similar role in an agile environment
• Experience with Cash Management / Money Movement domain supporting Wires, Checks and ACH processing required
• Experience executing the development process with technical teams, internal partners and external vendors including writing business requirements / use cases / user stories, conducting user acceptance testing and communicating project status to project team
• Expertise in following a SDLC process and a continuous improvement advocate during a Software Development Lifecycle (SDLC) as well as project methodologies, including waterfall and Agile
• Testing skills including creating business test cases and building test plans
• Seasoned at daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos
• Interpersonal skills including building consensus, negotiation and facilitation
• Strong communication skills such as client interviewing, business writing, developing and delivering presentations
• Training skills: development and delivery of training
• Design Skills, data modeling, process modeling, knowledge of wireframes and prototyping
• Proficiency in MS Office suite of applications: Word, Excel, PowerPoint, and Visio
• Proficiency in JIRA, Confluence, flowchart applications
• Bachelor's degree in a related field (e.g., business, computer science, engineering)
• Training in system integration life cycle methodologies
• Knowledge of SQL would be beneficial

Benefits

• Bonus Eligible
• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

Company Overview

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