[Remote] Project and Account Manager

Note: The job is a remote job and is open to candidates in USA. Owen Design Co. is seeking a Project and Account Manager to manage creative projects from initial planning through completion. The role oversees schedules, budgets, coordination, and client communication while maintaining trusted client relationships and keeping the creative team aligned with project briefs and goals.

Responsibilities

• You’ll manage projects from initial planning through completion, taking ownership of schedules, budgets, coordination, and client communication — at times with all the glory of a Fast and Furious franchise installment
• You’ll build friendly, trusted relationships, anticipate questions, and help clients understand what’s happening, what we need from them, and how their decisions affect the work
• You’ll report to the Director of Project Management and collaborate closely with our owner/creative director, and creative team
• You’ll keep everyone connected to the creative brief and the problem we’re solving
• Collaborate with clients and team members to define project scopes, objectives, deliverables, schedules, and budget estimates
• Maintain accurate schedules and project information in Monday.com, clearly identifying responsibilities, deadlines, and next steps
• Monitor scope, estimated hours, budgets, and progress; identify risks early and coordinate adjustments with appropriate team members
• Serve as the primary day-to-day contact for assigned clients, building dependable relationships that position Owen Design Co. as a valued creative partner
• Ensure the creative team has a clear project brief and the information needed to begin work

Skills

• Clear written and verbal communication, including confidence discussing budgets, scope changes, deadlines, and project decisions
• Exceptional interpersonal and communication skills, verbal and written, with an ability to actively listen, relate to, and pave a smooth path in order to maintain the long-term trust and partnership of clients
• Commitment to quality, thoughtful attention to both project details and overall outcomes, and care for the work delivered to clients and teammates
• Self-motivated, with a dedication to keeping up to date professionally and technically, applying new knowledge to the job and sharing with team members
• 5 years of relevant experience managing projects and communicating directly with clients in design, branding, marketing, advertising, or a related creative services environment
• Familiarity with branding and graphic design processes across print and digital deliverables
• Proficiency with everyday office tools: email, calendars, word processing, spreadsheets, and video meetings
• Experience with Adobe Acrobat, Microsoft Office, Monday.com, Google Suite, Apple OS
• Ability to review and annotate PDFs, consolidate feedback, and communicate revisions clearly
• Experience with CRM software, such as HubSpot, for documenting client relationships
• Basic print and promotional product management knowledge

Benefits

• Generous paid time off and paid holidays.
• A family-friendly, flexible remote work environment.
• A casual, supportive team atmosphere.
• An employer-matched SIMPLE IRA.
• Access to a coworking space for a change of scenery or when your home workspace is unavailable.
• Continued education opportunities.
• Plenty of appreciation for pets, bird sightings, and vacation photos.

Company Overview