[Remote] Remote - Customer Service Representative – Hotel Reservations

Note: The job is a remote job and is open to candidates in USA. Careers In Travel | Destination Planners is hiring a Customer Service Representative to assist clients with hotel reservations. The role focuses on booking and managing reservations, explaining accommodation details, and providing professional customer service remotely.

Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Skills

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

Benefits

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

Company Overview