[Remote] Salesforce Principal Consultant

Note: The job is a remote job and is open to candidates in USA. Saltbox Mgmt is hiring a Salesforce B2B Commerce Principal Consultant to lead client engagements and drive solution strategy and business outcomes. The role leads discovery, solution design, stakeholder alignment, and delivery of scalable Salesforce solutions, using AI-powered capabilities to improve customer value and execution.

Responsibilities

• Drive Customer Success by leveraging AI to lead discovery workshops, document business requirements, accelerate analysis and solution design, create user stories, functional designs, and translating customer objectives into scalable Salesforce solutions that deliver measurable business value
• Build Trust through Ownership & Accountability by serving as a strategic advisor, making confident decisions, following through on commitments, proactively managing risks, facilitating stakeholder alignment, and holding yourself and others accountable for delivering exceptional customer outcomes
• Uphold the Highest Standards by owning solution quality, leading solution reviews and demos, supporting backlog refinement, and ensuring successful delivery across scope, timeline, budget, and customer expectations
• Embrace Curiosity & Innovation AI-powered delivery capabilities, and emerging Salesforce technologies to accelerate discovery, solution design, documentation, stakeholder alignment, and project execution
• Foster a People First culture by collaborating closely with Project Managers, Technical Architects, Developers, QA teams, and client stakeholders while providing clear direction, knowledge sharing, and support that enables successful outcomes

Skills

• 5+ years of Salesforce consulting experience delivering solutions for external clients in roles such as Principal Consultant, Functional Lead, Lead Consultant, Senior Business Analyst, or Solution Consultant
• Experience with Experience Cloud, Sales Cloud, Service Cloud, Revenue Cloud, or related Salesforce platform expertise required
• Lead client engagements from discovery through delivery, facilitating discovery, gathering and documenting requirements, aligning stakeholders, presenting solution recommendations, and driving successful project outcomes
• Demonstrated ability to lead delivery across engagements partnering effectively with Project Managers and Technical Architects while maintaining ownership of business outcomes
• Executive-level communication, facilitation, and stakeholder management skills with the ability to influence decisions and build credibility with client leadership teams
• Ability to navigate ambiguity, identify risks, and deliver practical, scalable solutions
• Strong Salesforce functional expertise with Salesforce Administrator certification
• Experience with Salesforce B2B Commerce Cloud strongly preferred
• Additional consulting-focused Salesforce certifications preferred
• Salesforce certifications in B2B Commerce, Experience Cloud, Sales Cloud, Service Cloud, Revenue Cloud, Data Cloud, Agentforce, or related products
• Experience with Order Management, Customer 360, or CPQ
• Familiarity with AI-powered consulting methodologies, automation platforms, and agentic workflows
• Strong understanding of change management, business process optimization, and organizational transformation initiatives

Benefits

• The opportunity to help shape the future of AI-enabled Salesforce consulting delivery.
• Ownership and autonomy to lead engagements, make decisions, and drive meaningful business outcomes.
• Challenging, high-impact Salesforce engagements with leading B2B organizations focused on transformation and innovation.
• 100% remote
• Comprehensive benefits

Company Overview