Remote Position

[Remote] Senior AI Product Manager

🌍 Remote Β· United States πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. MCI is seeking a Senior AI Product Manager to lead the development and delivery of AI-powered products and services. The role defines product vision and roadmaps, manages product delivery, and ensures AI initiatives align with business goals and deliver measurable outcomes.

Responsibilities

  • Define and execute product strategies that drive AI adoption and business value
  • Develop and maintain AI product roadmaps
  • Identify market opportunities and emerging technology trends
  • Define product goals, priorities, and success metrics
  • Align product initiatives with business objectives
  • Lead AI products through the full product lifecycle
  • Manage product planning, prioritization, and delivery
  • Collaborate with engineering and AI teams throughout development
  • Define product requirements and acceptance criteria
  • Ensure successful product launches and adoption
  • Build strong relationships across business and technology functions
  • Facilitate communication between technical and non-technical stakeholders
  • Present product updates and recommendations to leadership teams
  • Gather and prioritize customer and stakeholder feedback
  • Manage competing priorities and expectations
  • Monitor product performance and drive optimization initiatives
  • Track adoption, usage, and business outcomes
  • Identify opportunities for product enhancement
  • Analyze user feedback and performance metrics
  • Support data-driven product decision-making
  • Support responsible and sustainable AI product development
  • Evaluate emerging AI technologies and capabilities
  • Ensure products align with governance and compliance requirements
  • Support responsible AI practices and risk management
  • Drive innovation across the product portfolio

Skills

  • Bachelor's Degree in Business, Technology, Engineering, Computer Science, Information Systems, or a related field
  • Minimum 5 years of product management experience
  • Proven experience leading technology, data, or AI-focused products
  • Strong understanding of Agile product development methodologies
  • Experience managing product roadmaps and strategic initiatives
  • Ability to translate business needs into technical requirements
  • Strong analytical, commercial, and problem-solving skills
  • Experience working with engineering, data science, and cross-functional teams
  • Strong stakeholder management and executive communication skills
  • Experience defining product metrics and measuring success
  • Ability to prioritize competing business and technical requirements
  • Demonstrated success delivering complex technology solutions
  • Must be authorized to work in the country where the job is based
  • Experience managing Generative AI, machine learning, or automation products
  • Product certifications such as CSPO, PSPO, or Pragmatic Institute
  • Knowledge of AI governance and responsible AI frameworks
  • Experience leading enterprise digital transformation initiatives
  • Familiarity with data analytics and business intelligence tools
  • Experience in SaaS or technology product environments
  • MBA or advanced business qualification
  • Exposure to AI engineering and machine learning development practices

Company Overview

  • Leading America based business process outsourcing (BPO) provider specializing in customer service, inside sales and back-office. It was founded in 2003, and is headquartered in Iowa City, Iowa, USA, with a workforce of 501-1000 employees. Its website is https://www.massmarkets.com/.
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