[Remote] Senior Engineering Manager, Infrastructure + Developer Productivity

Note: The job is a remote job and is open to candidates in USA. Patreon is hiring a Senior Engineering Manager to lead its Infrastructure and Developer Productivity teams. The role owns their roadmap and execution, operational excellence, and AI-enablement strategy to support reliable systems and help engineers build and ship software effectively.

Responsibilities

• You'll own the roadmap and execution across infrastructure and developer productivity. Balancing "keep the site up" reliability work with "make every engineer faster" investment — including Patreon's push to make AI-assisted development a durable part of how the org ships code
• Manage and grow ICs; own hiring, performance, and career development for your org
• Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and Production Readiness Reviews (PRR)
• Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery
• Drive the org's AI-enablement strategy — deciding where to standardize tooling/workflows and where to let teams choose their own path

Skills

• 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams
• Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale
• Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling
• Comfort operating scalable production systems with high availability and performance requirements
• Strong cross-functional partnership skills; you'll work daily with Product Engineering, Security, and Data leads
• Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)
• Exposure to AI-assisted software development
• Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails

Benefits

• Equity
• Healthcare
• Flexible time off
• Company holidays and recharge days
• Commuter benefits
• Lifestyle stipends
• Learning and development stipends
• Patronage
• Parental leave
• 401k plan with matching
• Fully remote work, or a hybrid work model with 3 days per week in-office in New York or San Francisco

Company Overview

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