[Remote] Senior Manager, Data Integration

Note: The job is a remote job and is open to candidates in USA. Transcarent is hiring a Senior Manager, Data Integration to manage the data feeds needed to run its business. The role leads data integration and support engineers, oversees partner relationships and day-to-day file operations, and coordinates stakeholders to deliver and improve integrations.

Responsibilities

• Manage a team of data integration and support engineers to deploy and maintain outbound data integrations to support Transcarent’s business
• Manage the inflow of requests from stakeholder groups, maintaining a backlog of work tickets while working to prioritize and delvier timely results
• Manages relationships with Transcarent’s data partner ecosystem to ensure day to day file operations and maintenance activities for existing customers are performed to expecttatons and/or service level agreements
• Ensures proper communication between Transcarent stakeholders such as Customer Implementation, Customer Success and external stakeholders such as benefit administrators, carrier and partner
• Assist with escalations to benefit administrators, carriers and partners when needed
• Organize and work effectively with staff from cross-functional teams across the organization
• Create & maintain program documentation such as program/project plans, functional requirements and specifications, gap and dependency analyses, briefs, and periodic reports
• Continuously identifying and drive process improvements opportunities
• Build strong relationships with cross-functional teams
• Conduct issue and metric tracking and reporting necessary to communicate overall program health/status
• Facilitate conflict/issue resolution at the Product and Tech organization level
• Work with multiple functional groups across geographies and time zones

Skills

• Bachelors or Master's Degree in Business, Information Management, Computer Science Engineering related fields
• 4+ engineering or 3+ program management experience in a high performing/growth agile data integration and operations organization
• Experience with Project and Partner Management in Healthcare
• Experience with Date Integrations (ETL) specifically working with healthcare data typs such as benefits, claims, clinical or referral data
• Working knowledge of agile delivery methodologies – SCRUM & KANBAN
• Strong collaboration, team building, and leadership skills with internal and external partners and stakeholders
• Ability to work independently, prioritize requests, and deliver on accountabilities
• Ability to manage multiple projects, tasks, and priorities and to create order from ambiguity
• Excellent communication, analytical, prioritization and communications skills
• Experience managing cross-company teams involved in cross organization initiatives
• Demonstrated ability to work under pressure
• Developing people management/leadership skills

Benefits

• All regular employees are eligible for the corporate bonus program or a sales incentive (target included in OTE), as well as stock options.
• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 13 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits

Company Overview

Company H1B Sponsorship