[Remote] Senior Marketing Business Intelligence Analyst

Note: The job is a remote job and is open to candidates in USA. Jackson Hewitt is seeking a Senior Marketing Business Intelligence Analyst for a seasonal role supporting tax-season reporting and analytics. The analyst will develop and maintain Power BI dashboards and reporting, delivering insights on customer growth, marketing effectiveness, CRM performance, and business results in partnership with Marketing, Product, Analytics, and Operations.

Responsibilities

• Audit existing reporting and dashboard assets to identify opportunities for improvement and reuse
• Design, develop, publish, and maintain Power BI dashboards, reports, and semantic models
• Create reporting that supports company performance, season outlook, customer acquisition, retention, conversion, and product mix analysis
• Develop CRM and marketing funnel reporting, including leads, appointments, outreach activity, and return conversion
• Build dashboards that support segmentation, drilldowns, trend analysis, and performance comparisons
• Manage Power BI workspaces, report deployment, permissions, refresh schedules, and production support
• Support Power BI data connectivity, gateway administration, and troubleshooting
• Support testing and measurement by creating reporting for channel, offer, outreach, and customer experience experiments
• Partner with business stakeholders to translate reporting requirements into analytical solutions

Skills

• 5+ years of Business Intelligence, Analytics, or Reporting experience
• Expert-level Power BI development experience, including: + Dashboard and report development + DAX and advanced calculations + Data modeling and semantic models + Star schema design + Performance optimization + Power BI Service administration and deployment
• Expert-level SQL skills and experience working with large, complex datasets
• Experience integrating data from multiple sources into unified reporting solutions
• Experience publishing, supporting, and maintaining production Power BI environments
• Experience configuring and troubleshooting Power BI gateways, refreshes, and data connections
• Demonstrated ability to create executive-facing dashboards and visualizations
• Strong analytical, communication, and stakeholder management skills
• Authorized to work in the United States
• Experience supporting marketing, CRM, customer acquisition, or lifecycle analytics
• Experience with Python for data preparation, automation, and reporting workflows
• Experience with Salesforce or other CRM and marketing platforms
• Experience supporting A/B testing and performance measurement
• Retail, franchise, financial services, or consumer services experience

Benefits

• Seasonal employee benefit options available
• Employee discounts
• Opportunity for advancement
• Training & development
• Tax training for beginners and continuing education courses for more seasoned Tax Pros
• On-the-job mentorships
• Flexible schedule

Company Overview