Remote Position

[Remote] Senior ML Operations Engineer II - Monetization

🌍 Remote Β· United States πŸ’Ό Full-time

Note: The job is a remote job and is open to candidates in USA. Fetch is hiring a Senior ML Operations Engineer II to own and improve the production lifecycle of machine learning models for monetization. The role builds reusable MLOps pipelines and platform capabilities, establishes monitoring and release practices, and partners with data scientists and engineers to improve reliability, model performance, and operational efficiency.

Responsibilities

  • Own the complete model lifecycle from experimentation through validation, deployment, versioning, retraining, rollback, and retirement
  • Establish clear model promotion criteria, release processes, and rollback paths that enable teams to ship improvements confidently
  • Build monitoring for data quality, drift, prediction quality, service reliability, latency, and infrastructure cost
  • Partner with data scientists to define meaningful offline and production evaluation signals, including for use cases with delayed outcome labels
  • Use production evidence to improve model performance, platform reliability, deployment speed, and infrastructure efficiency
  • Build reusable training, evaluation, and deployment pipelines that support multiple models and modeling approaches
  • Develop dependable orchestration workflows covering dependencies, scheduling, retries, backfills, and failure recovery
  • Translate scientific requirements into maintainable production systems with clear interfaces, ownership, and operational expectations
  • Build and maintain an accessible model hub connecting model documentation, evaluation results, release history, versioning, and monitoring
  • Create tested CI/CD workflows, reproducible environments, actionable alerts, incident-response procedures, and operational runbooks
  • Define MLOps priorities in partnership with Data Science and Engineering, identifying risks before they become production issues
  • Establish reusable engineering standards, mentor teammates, and reduce the operational burden placed on data scientists

Skills

  • 5+ years managing production ML systems beyond initial deployment, including monitoring, retraining, incident response, and continuous improvement
  • Strong production software development skills in Python and proficiency with SQL
  • Hands-on experience using Spark for distributed data processing
  • Experience with a workflow orchestration engine for scheduling, dependency management, retries, backfills, and recovery
  • Hands-on experience building infrastructure with Terraform
  • Experience deploying and operating containerized production workloads on Kubernetes
  • Experience building reusable training, evaluation, or deployment infrastructure used by multiple models, scientists, or teams
  • Experience implementing model and dataset versioning, experiment tracking, lineage, and reproducible releases
  • Ability to distinguish service or infrastructure failures from changes in model effectiveness
  • Experience building CI/CD pipelines, monitoring, alerting, rollback mechanisms, and recovery procedures for production ML systems
  • Demonstrated ability to balance model quality, delivery speed, reliability, and infrastructure cost
  • Strong cross-functional communication and experience partnering with data scientists to preserve scientific validity as models move into production
  • Ability to explain a production incident or model degradation issue, how it was detected, and what improvements followed
  • Experience developing platform services, infrastructure, or internal tooling in Go
  • Experience building or owning a model registry, model hub, or similar system used by technical and nontechnical stakeholders
  • Experience supporting ML systems where outcome labels are delayed or model quality cannot be measured immediately
  • Track record of improving deployment speed, model quality, system reliability, infrastructure cost, or manual operational effort
  • Experience designing configurable ML infrastructure that supports several modeling frameworks or approaches
  • Evidence that reusable infrastructure, standards, or documentation were adopted across multiple teams
  • Experience mentoring engineers or data scientists and influencing technical priorities across an ML portfolio
  • Experience working in environments with sensitive information and designing documentation or monitoring around appropriate access boundaries

Benefits

  • Equity for full-time employees.
  • 401(k) match dollar for dollar, up to 4% of eligible pay.
  • Comprehensive medical, dental, and vision plans, including coverage for pets.
  • $10,000 per year in education reimbursement.
  • Employee Resource Groups and participation in the Inclusion Council with members of executive leadership.
  • Flexible PTO, 9 paid holidays, and a year-end week-long break. (Holidays will vary for Canada-based roles.)
  • 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
  • A one-time $2,000 Calvin Care Cash incentive for employees welcoming new family members.
  • For US-based roles, the option to work fully remotely from anywhere in the US (applicable for most roles), with the hardware and software needed to work from home.

Company Overview

  • Fetch is a consumer-engagement platform that enables users to earn and redeem rewards. It was founded in 2013, and is headquartered in Madison, Wisconsin, USA, with a workforce of 501-1000 employees. Its website is https://www.fetch.com.
  • Company H1B Sponsorship

  • Fetch has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2025, 2 in 2024, 2 in 2023, 1 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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