Remote Senior Pharmacy Data Entry Technician – Precision Prescription Processing & Patient Care Support at brighthush

About brighthush

brighthush is a trailblazing, 100 % employee‑owned healthcare organization dedicated to enhancing the quality of life for seniors across the United States. With more than two decades of experience in geriatric pharmacy services, we partner with senior‑living communities, assisted‑living facilities, and post‑acute care providers to deliver safe, accurate, and timely medication management. Our culture is built on the principles of ownership, collaboration, and a relentless focus on patient outcomes. As a remote‑first company, we empower our team members to work from anywhere while staying connected through cutting‑edge technology and a supportive virtual community.

Position Summary

We are seeking a meticulous, tech‑savvy Senior Pharmacy Data Entry Technician to join our remote team. In this role, you will be the backbone of our prescription processing workflow, ensuring that every medication order is entered accurately, verified, and dispatched with the highest level of compliance and customer service. You will collaborate with physicians, pharmacists, and senior‑care staff to resolve any discrepancies, maintain audit trails, and uphold the integrity of our electronic health record system.

Key Responsibilities

• Prescription Data Entry: Accurately input new and refill prescriptions into our pharmacy management system, ensuring correct dosage, frequency, and patient information.
• Verification & Eligibility Checks: Confirm patient eligibility, insurance coverage, and drug interactions before processing orders.
• Physician & Client Communication: Reach out to prescribers and clients for clarification, authorization, or verification of orders as needed.
• Document all correspondence and follow‑ups in the system to maintain a clear audit trail.
• Prepare and submit audit sheets, providing feedback to management on process improvements.
• Handle incomplete or rejected scripts by forwarding them to the appropriate department and tracking status until resolution.
• Assist with research of lost or missing orders upon internal request.
• Provide backup support to other pharmacy groups during peak periods or staffing shortages.
• Answer incoming calls promptly, delivering exceptional customer service to clients and staff.

Essential Qualifications

• High School Diploma or General Education Development (GED) certificate.
• Valid Pharmacy Technician License or Certification (CPhT) in accordance with state regulations.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and pharmacy software such as FrameWorks LTC; experience with Docutrack is a plus.
• Strong written and verbal communication skills, with a focus on clarity and professionalism.
• Ability to work flexible hours, including weekends, holidays, and alternating shifts, to meet 24/7/365 operational demands.
• Collaborative mindset with a proven track record of working effectively in a team environment.

Preferred Qualifications

• Minimum one year of pharmacy data entry experience.
• In‑depth knowledge of brand and generic medications, drug classifications, and medical terminology.
• Experience with electronic health record (EHR) systems and prescription processing workflows.

Skills & Competencies

• Attention to Detail: Precision in data entry and error detection is critical to patient safety.
• Time Management: Ability to prioritize tasks and meet tight deadlines in a fast‑paced environment.
• Problem‑Solving: Quick resolution of discrepancies and proactive identification of process gaps.
• Customer‑Centric Approach: Delivering high‑quality service to clients, physicians, and patients.
• Adaptability: Comfortable with remote work technology, virtual collaboration tools, and evolving workflows.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Senior Pharmacy Data Entry Technician, you will have access to:

• Continuous professional development courses in pharmacy practice, medication safety, and regulatory compliance.
• Mentorship programs pairing you with experienced pharmacists and pharmacy managers.
• Opportunities to transition into supervisory roles, pharmacy operations, or quality assurance positions.
• Annual tuition reimbursement for accredited pharmacy and healthcare courses.
• Regular performance reviews with clear pathways for advancement and salary progression.

Work Environment & Company Culture

brighthush fosters a culture of ownership, transparency, and mutual respect. As a 100 % employee‑owned company, every team member has a tangible stake in our success. Our remote work model is supported by:

• State‑of‑the‑art collaboration tools (Slack, Microsoft Teams, Zoom).
• Flexible scheduling to accommodate personal commitments while ensuring coverage.
• Regular virtual town halls, team‑building events, and wellness initiatives.
• Inclusive hiring practices that celebrate diversity and promote equity.

Compensation, Perks, and Benefits

While specific salary ranges are competitive and commensurate with experience, brighthush offers a comprehensive benefits package designed to support your health, financial security, and personal growth:

• Competitive base salary with performance‑based bonuses.
• 401(k) and Roth 401(k) plans with company matching.
• Employee Stock Ownership Plan (ESOP) – share in the company’s success.
• Health, dental, vision, and life insurance for full‑time employees.
• Short‑term and long‑term disability coverage.
• Flexible Spending Accounts (FSA) for medical and dependent care expenses.
• Paid Time Off (PTO) and holiday pay.
• Annual tuition reimbursement program.
• Employee Assistance Program (EAP) for mental health and well‑being support.
• Access to wellness resources, including virtual fitness classes and mindfulness sessions.

Why Join brighthush?

When you become part of brighthush, you’re not just filling a role—you’re contributing to a mission that matters. Our 100 % employee‑owned structure means your hard work directly influences the company’s direction and profitability. You’ll enjoy:

• A collaborative, supportive remote work environment that values work‑life balance.
• Opportunities to learn from seasoned pharmacy professionals and industry leaders.
• Clear career pathways and a culture that rewards initiative and ownership.
• Competitive compensation and a robust benefits package that covers your personal and family needs.

How to Apply

Ready to bring your expertise to a forward‑thinking, patient‑focused organization? Submit your application through our careers portal and join a team that values your contributions, supports your growth, and shares your commitment to improving senior health outcomes.

Apply Today and Become a Key Player in brighthush’s Mission to Deliver Excellence in Senior Pharmacy Care!