[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Seed Health is seeking a Senior Product Manager (Member Product) to own and shape the end-to-end post-purchase member experience across retention, cross-sell, and engagement. The role defines the member experience strategy and uses rapid experimentation to improve the experience as Seed expands across retail, Amazon, and other marketplaces.

Responsibilities

• Own the end-to-end post-purchase member experience strategy, defining what Seed’s member journey should look and feel like, how it evolves, and what to build to make it real
• Translate Seed’s science, brand, and retention goals into a clear product vision that earns sustained member engagement
• Design and run short-cycle experiments that test strategic hypotheses about member behavior and generate real signal
• Define the membership value architecture, grounded in what members want and what moves retention
• Own the content delivery strategy that makes science education a retention driver, moving toward dynamic, personalized surfacing
• Partner with Product Design to set the creative and strategic direction for member-facing experiences, including the member homepage and subscription management
• Collaborate with Growth Product on the funnel-to-member handoff and cross-sell positioning within the member journey
• Contribute to multi-category expansion by understanding how multi-product subscription behaviors develop and where the experience must evolve
• Inform how Seed’s owned digital experience evolves alongside emerging agentic commerce channels
• Define how Seed’s owned member experience works alongside retail, Amazon, and marketplace channels, giving customers who first find Seed elsewhere a reason to become direct members and keeping the experience consistent wherever members buy
• Produce a data-grounded product roadmap informed by audience segmentation and multi-product cohort data
• Present member experience strategy and experiment results to leadership
• And other ad-hoc responsibilities and projects from time to time based on business needs

Skills

• 7+ years of product management experience, with significant depth in post-purchase, member, subscriber, or retention-focused product work
• Experience defining experience strategy from ambiguity—articulating what a product should become and building conviction around that vision
• A track record of leading cross-functional teams (design, engineering, brand, marketing) by setting strategic direction, not only managing delivery
• Product experience in DTC ecommerce, including subscription or membership businesses at meaningful scale, and an understanding of retention as an experience problem
• Analytical fluency, including cohort analysis, LTV modeling, and experiment design
• Experience with experimentation-driven product development: rapid prototyping, hypothesis-driven testing, and short-cycle iteration
• Experience writing product strategy documents, PRDs, and experiment briefs, and proficiency with product analytics tools
• Clear, structured communication that makes complex strategy understandable to senior stakeholders and cross-functional partners
• Experience in health and wellness or premium consumer brands
• Familiarity with ecommerce and subscription platforms and modern commerce infrastructure
• Experience with content-as-product or personalization systems
• Experience with voice-of-customer measurement such as NPS or CSAT
• Familiarity with agentic commerce and emerging channels in subscription experiences
• Experience at an omnichannel brand balancing DTC with retail or marketplace channels

Benefits

• Equity
• Multiple medical, dental, and vision plans, with generous employer contributions and coverage options
• Access to top-tier virtual care
• Complimentary Aaptiv membership for fitness and mental wellness
• HSA with employer contributions
• Fullscript discounts for supplements
• All employees and eligible dependents receive 12 free therapy sessions per year, plus coaching, meditation, and 24/7 access to Spring Health’s digital tools and care navigation
• 401(k) plan through Betterment, featuring a 100% match on the first 3% and 50% on the next 2% of contributions—fully vested from day one
• 18 weeks of fully paid parental leave, with the flexibility to phase your return
• Four weeks of paid transition time at 80% capacity or four days per week
• 15 vacation days, 7 sick/safe days, 2 personal days, 10 Recharge Days (Summer + Winter), and 15 paid company holidays each year
• Remote-first culture that prioritizes autonomy and clarity
• $750 one-time remote work setup stipend
• $450 quarterly wellness and workplace stipends via JOON
• Pet insurance
• Life and disability coverage
• Learning & development
• A vibrant culture rooted in science and impact

Company Overview

Company H1B Sponsorship