[Remote] Senior Product Manager, AI & Automation

Note: The job is a remote job and is open to candidates in USA. Brandt Information Services builds technology platforms for state and local agencies managing outdoor recreation programs. The Senior Product Manager, AI & Automation will prioritize internal workflow opportunities, prototype and guide the production of AI and automation solutions, and measure their impact across the company.

Responsibilities

• Spend time inside each department. Meet its leaders, sit with the people doing the work, and map how work moves through the team, where it stalls, and what that costs
• Keep a company-wide list of opportunities, each with the problem, the people affected, and an estimate of what solving it is worth. Rank it with the BizX Team Lead, publish it, and give anyone with an idea a simple way to submit it and see where it stands
• For each opportunity you take on, agree with the department what should change and by how much, and record where things stand today so the result can be measured
• Prototype quickly. Get a working first version in front of real users within days, watch how they use it, and decide whether to drop it, change it, or build it properly
• Write the requirements the engineers build from: the workflow, the data and systems involved, what the agent may and may not do, where a person reviews its work, and what happens when it fails
• Work beside the engineers through the build. Pair on the hard parts, review what they produce, and use agentic coding tools to move work forward yourself
• Decide when the work is done. Test each agent against real cases, agree with its users on the accuracy it has to reach, and keep checking it after launch
• Hand each tool to the team that uses it with a named owner, documentation, and a maintenance plan, and stay available while it settles in
• Measure what each tool changed and report it to the executive team, including the ones that fell short
• Help people across Brandt use AI well. Share what works, write simple usage guidelines, and support the people in each department who lead adoption on their own teams

Skills

• Must be US Citizen or Green Card holder
• Have worked closely with non-technical teams to learn how their work gets done, and found a problem they had stopped noticing
• Are as comfortable interviewing a department head as watching a frontline employee work, and can turn both into a specific problem statement
• Have redesigned a workflow instead of automating the one that was already there, and can show what changed
• Have built something with AI that people other than you rely on, such as an agent, an automation, or an internal tool, and can walk us through it, what it saves, and what broke
• Check AI output rather than assuming it's right, with test cases, evaluations, or human review, and can describe catching a plausible but wrong result
• Are comfortable in code: you can write a script, call an API, query data with SQL, read a pull request, and use agentic coding tools such as Claude Code or Cursor
• Have measured a change against a baseline and reported the result, including a time the result fell short
• Have chosen between competing requests from senior leaders and kept their trust
• Have changed your mind in the last year about where AI belongs in business workflows, and can say what moved you
• Know how to limit what an agent can see and do, and keep a person in the loop when a mistake would be costly
• Write clearly enough that people can act on it without a meeting
• Business systems, operations, or internal tools experience, such as revenue operations, finance systems, or IT
• Business analysis, consulting, or process improvement work, including mapping a workflow from start to finish
• Building with LLM APIs, Model Context Protocol (MCP) servers, or workflow tools such as n8n, Power Automate, or Zapier
• Teaching others to use AI tools and seeing the habits last, and working in Microsoft 365 and Azure DevOps

Benefits

• Health insurance, with some plans fully covered for the employee (family members can be added at a discounted rate)
• Vision insurance fully covered for the employee (family members can be added at a discounted rate)
• Dental insurance available for purchase
• Flexible/open paid time off (PTO) policy (available after 30 days of continuous service)
• Nine (9) paid holidays
• 401(k) plan with matching company contributions
• Annual year-end performance bonuses
• Up to 8 weeks of paid parental leave
• Life insurance fully covered by the company
• Long-term disability insurance fully covered by the company
• Free Udemy account for ongoing professional development and learning
• Fully remote role within the Continental United States

Company Overview