[Remote] Sr. Account Manager

Note: The job is a remote job and is open to candidates in USA. Prodege is hiring a Senior Account Manager to grow client accounts and deliver data-driven market research solutions. The role focuses on client relationships, account planning, identifying business opportunities, and coordinating with internal teams to execute client projects and meet sales targets.

Responsibilities

• Client Success: Your journey begins with day one, where you will collaborate closely with our internal teams to provide clients with a white-glove service. Your role is instrumental in driving the next phase of growth for our team
• Data-Driven Impact: As a driven and passionate account manager, your primary focus will be on understanding your clients' objectives and empowering them to make informed decisions using data from the largest panels in the industry. You'll be responsible for monitoring progress and forecasts and creating a robust pipeline of opportunities
• Relationship Building: Building and nurturing relationships is at the heart of your role. You'll expand your reach within each account, ensuring that every client is delighted with the Prodege experience. Your success depends on your ability to promote Prodege internally to other colleagues and departments. This will involve numerous touchpoints, including review meetings, catch-ups, quick and accurate bids and proposals, and offering support for any challenges your clients may encounter
• Targets: Your primary objective is to meet and exceed targets by developing a healthy and active pipeline. Effective collaboration with account leaders and operational teams will be key to your success
• Develop client accounts to their full potential, through a consultative approach, listening to the client and implementing solutions that fit their needs
• Generate and manage a strategic account plan
• Travel as needed to meet with or provide service to current or prospective clients, or attend sales meetings or industry events
• Develop and apply your knowledge of online research and fieldwork techniques in Global markets
• Consult with clients on how best to conduct research, including complex multi-country studies
• Collaborate with cross functional global operations, technology and product teams to develop and execute project plans, defining scope, schedule, deliverables, resources and budget
• Always be a step ahead to spot any potential issues before the client brings it up and address it
• Achieve business building objectives, including opening up new opportunities within each client, further developing client relationships, and winning profitable business
• Provide accurate and detailed forecasts
• Report all activity in CRM software on a daily basis
• Responsible for achieving assigned sale’s goals
• Provide activity tracking on time spent with new business versus existing business

Skills

• Minimum 4+ years of sales and/or account management experience required in the market research industry
• Past achievement in new and expanded client business generation
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage your time effectively and prioritize tasks to meet a range of deadlines
• Strong analytical abilities and comfort working with numbers
• Familiarity with CRM based solutions
• Strong analytical aptitude and results oriented with great attention to detail
• Demonstrated ability to actively manage multiple tasks and work within a team environment
• Must be a goal oriented, persuasive, self-motivated and independent worker
• Must be able to work well under pressure and be efficient in meeting deadlines
• Bachelor's degree in related field or equivalent education/professional experience required

Benefits

• Remote work
• Medical, dental, vision, STD, LTD and basic life insurance for US full-time employees
• Flexible PTO for US full-time employees
• Paid sick leave prorated based on hire date for US full-time employees
• Eight paid holidays throughout the calendar year for US full-time employees

Company Overview