[Remote] Technical Program Manager (TPM)

Note: The job is a remote job and is open to candidates in USA. xCures Inc. is seeking a Technical Program Manager to own the systems, tools, and processes that power product delivery. The role facilitates cross-functional execution, product operations, and technical program delivery, while improving processes and ensuring reliable, high-quality releases.

Responsibilities

• Drive cross-functional standups and delivery across implementer (i.e., Engineering, Data Science) teams — managing execution cadences and sprint hygiene
• Support product operations and SDLC practices including functional testing, release validation, and documentation generation
• Lead “tiger teams” for strategic or emergent initiatives
• Maintain crisp, transparent communications and stakeholder alignment, including executive reporting
• Manage triage of inbound product requests, coordinating prioritization, routing decisions, and communicating outcomes to stakeholders
• Build and maintain internal and external technical training, product guides, and support resources
• Write, maintain, and supplement user stories, requirements, and tickets, ensuring that the technical detail is sufficient for accurate estimation, smooth implementation, and user acceptance
• Partner with customer-facing teams to onboard clients, capture requirements, and synthesize feedback into actionable improvements
• Develop and support PRDs, success metrics, and instrumentation to measure adoption and performance of tools and features
• Establish and maintain monitoring and feedback loops, including dashboards and telemetry for user experience and system health

Skills

• 3-5+ years in technical product, program, and/or product operations roles in high-growth technology environments
• Proven track record of leading complex, cross-functional initiatives from definition to delivery
• Experience interfacing with both engineering teams and customer-facing roles
• Outstanding (internal and external) communication, organization, and problem-solving abilities
• Technical acumen and curiosity (e.g., ability to engage on APIs, data pipelines, cloud infra, AI/ML)
• Deep understanding of agile execution and tooling
• Comfort defining processes and enforcing quality standards
• Strong organizational and systems-thinking mindset, balancing immediate and long-term needs
• The successful candidate must already have authorization to work in the United States
• At this time, xCures does not offer sponsorship
• Bachelor's degree (technical, healthcare, or data-related field preferred)
• Advanced degree in a relevant field
• HealthTech and/or AI background
• Enterprise SaaS delivery experience
• Deeper technical skillset (e.g., scripting, automation, data analysis/visualization, etc.)
• Mission alignment

Benefits

• Remote-First
• Paid Time Off and 13 Company Holidays
• Equity Package
• Paid Parental Leave
• Medical, Vision, and Dental
• Employer HSA Contribution
• Employer 401(k) Match
• STD, LTD, Life Insurance and Critical Illness Plans
• Employee Assistance Program
• Adoption Assistance
• Company Offsites
• Monthly Internet Allowance
• Professional Development Funds

Company Overview