[Remote] Technical Sales Specialist

Note: The job is a remote job and is open to candidates in USA. Genuine Parts Company is seeking a Tools and Equipment Technical Sales Specialist to generate and increase sales through NAPA stores and end-user accounts within a defined territory. The role focuses on customer relationship management, product and program implementation, lead generation, sales conversion, and collaboration with stores, distribution centers, vendors, and support teams.

Responsibilities

• Customer relationship responsibilities
• Problem solving by identifying and addressing customer concerns through discovery and a methodical approach
• Effectively convey product information
• Effectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationships
• Demonstrate passion for the product, industry, and the sales process
• Flexibility in processes being able to adjust your approach based on customer preference and market conditions
• Maintain strong relationships and consistent communication to promote product and services
• Work closely with store decision makers to expand business volume by identifying and converting sales opportunities
• Identify customer needs and collaborate with local store and distribution center teams to provide solutions to those needs
• Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments
• Leverage team knowledge of peers and suppliers to advance personal knowledge
• Identify areas of opportunity and advise management accordingly
• Maintain and advance understanding of product offerings, education, programs, warranties, and rebates
• Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges
• Perform periodic account reviews to update management on key progress indicators
• Any other duties assigned by director supervisor

Skills

• Bachelor's degree in business, Marketing, or related field
• Sales management experience
• Proven track record of meeting or exceeding sales goals
• Strong leadership skills
• Excellent communication, negotiation, and interpersonal skills
• Ability to think strategically and execute tactically in a fast-paced environment
• Proficient with CRM and sales analytics tools
• Ability to travel up to 75% of the time
• Be able to sit or stand for up to 9 hours/day
• Exposed to vibrations and dust, with noise level at moderate to low decibels
• Must be able to lift up to 50 pounds at times
• Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
• Advanced degree or relevant certifications are preferred
• Preferably within the automotive aftermarket or tools and equipment industry
• Advanced degrees or professional certifications related to sales or management
• Experience managing geographically dispersed sales teams
• Deep knowledge of automotive tools and equipment market

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Employee stock purchase plan
• Tuition reimbursement
• Professional development opportunities
• Wellness programs

Company Overview

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