[Remote] Vice President of Sales

Note: The job is a remote job and is open to candidates in USA. Smart Care Solutions is hiring a Vice President of Sales/Major Accounts to lead national and enterprise account sales and drive new customer acquisition, revenue growth, and expansion within existing strategic accounts. The role leads complex sales pursuits and negotiations while partnering with internal teams to develop profitable service solutions for large, multi-location customers.

Responsibilities

• Partner with the Chief Revenue Officer to develop and execute strategies for acquiring new national accounts and expanding existing major customer relationships
• Translate commercial growth objectives into actionable sales plans, account strategies, and measurable performance targets
• Own the major and national account sales pipeline, ensuring a consistent flow of qualified opportunities and disciplined execution from prospecting through contract close
• Identify new markets, customer segments, and strategic opportunities that align with Smart Care Solutions’ capabilities and growth priorities
• Develop strategies to increase revenue, service penetration, contract value, and profitability across targeted accounts
• Provide the CRO with regular updates on sales performance, pipeline health, forecasted revenue, competitive activity, and progress against growth objectives
• Lead the pursuit and acquisition of high-value national and enterprise customers, with a focus on large, multi-location restaurant groups, QSR and FSR brands, franchise organizations, and other strategic commercial customers
• Develop and execute targeted prospecting strategies to engage senior decision-makers and build relationships with prospective national accounts
• Personally lead complex sales opportunities, including discovery, solution development, presentations, proposals, commercial negotiations, and contract execution
• Build a sustainable pipeline of strategic opportunities through executive networking, industry relationships, referrals, market intelligence, and proactive business development
• Position Smart Care Solutions as a preferred service partner by demonstrating the value of its service capabilities, geographic reach, technical expertise, and ability to support customers across multiple locations
• Establish and maintain relationships with senior executives, procurement leaders, facilities executives, and operations decision-makers at targeted organizations
• Drive incremental revenue within existing major accounts by expanding service agreements, increasing service penetration, and securing business across additional locations, regions, brands, and business units
• Develop strategic growth plans for key accounts, identifying opportunities to increase customer value, strengthen relationships, and capture additional business
• Lead executive-level business reviews focused on account performance, customer priorities, service opportunities, and future growth
• Identify opportunities to expand the scope of existing agreements and develop broader, long-term commercial partnerships
• Partner with internal stakeholders to address customer needs, resolve escalated commercial issues, and protect account retention and profitability
• Lead complex national account negotiations, including pricing, contract terms, service-level commitments, and multi-location agreements
• Develop commercially sound proposals that balance customer requirements, competitive positioning, service delivery capabilities, and profitability
• Partner with finance and operations to evaluate deal economics, pricing assumptions, implementation requirements, and financial risks before committing to significant customer agreements
• Ensure national account opportunities meet established financial and commercial objectives
• Maintain executive-level relationships throughout the sales process and serve as a senior commercial representative for Smart Care Solutions
• Partner with operations, regional leadership, service delivery, finance, and other internal teams to develop solutions that can be executed consistently across the required geographic footprint
• Align customer commitments with operational capabilities, technician capacity, service coverage, and implementation requirements
• Coordinate internal resources to support national account onboarding, service expansion, and successful execution of customer agreements
• Provide customer and market insights to the CRO and broader leadership team to inform commercial planning and business development priorities
• Establish and monitor key performance indicators for new account acquisition, revenue growth, existing account expansion, pipeline development, sales conversion, and profitability
• Maintain accurate sales forecasts and communicate risks, opportunities, and expected results to the CRO
• Evaluate performance against established objectives and implement strategies to address gaps in pipeline coverage, conversion, or account growth
• Develop scalable sales processes and best practices for national account prospecting, strategic selling, negotiation, and account expansion
• Deliver measurable results against agreed-upon commercial objectives and contribute to Smart Care Solutions’ overall revenue growth strategy

Skills

• 10+ years of progressive sales experience, including leadership responsibility for major accounts, enterprise sales, national account acquisition, or strategic business development
• Demonstrated success personally winning large, complex accounts and generating meaningful revenue growth
• Proven ability to expand existing customer relationships while consistently developing new business opportunities
• Experience serving multi-location customers in the restaurant, foodservice, hospitality, facilities management, commercial equipment, or field service industries is advantageous
• Demonstrated ability to build relationships with C-suite executives and senior decision-makers and lead complex commercial negotiations
• Strong financial and commercial acumen, including pricing strategy, contract profitability, forecasting, and pipeline management
• Experience collaborating with operations and other cross-functional teams to develop and execute commercially viable customer solutions
• Strong executive communication, strategic planning, negotiation, and relationship-building skills
• Bachelor's degree in Business, Sales, Marketing, or a related field preferred
• Experience selling business-to-business services, service agreements, facilities services, commercial equipment services, or other solutions to large enterprise customers strongly preferred

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