Sales Director, CX Solutions

To drive growth of the Customer Experience (CX) portfolio, the full-time remote Sales Director, CX Solutions will manage strategic accounts, execute account strategies, and position AI-enabled CX capabilities to solve complex business challenges. Key responsibilities Own and grow a portfolio of strategic CX accounts by building and executing account plans focused on expanding adoption of AI-enabled CX solutions Drive new CX revenue within existing accounts and develop new customer acquisition strategies across key verticals such as healthcare, retail, and financial services Lead the end-to-end CX sales process, including discovery, value conversations, and delivering high-quality proposals and presentations Required qualifications 5+ years of formal field sales experience in Financial Services, Healthcare, Retail, or Cable/Telecommunications 8+ years of sales experience with a proven track record of exceeding sales quotas and driving the full sales cycle Strong Client Relationship Management skills with experience in building long-term partnerships Experience in driving transformational change focused on customer experience or digital engagement Familiarity with market trends in leveraging AI technologies in customer experience solutions Experience: 5 years required