Seasoned Customer Service Representative II – Telecommuter, Healthcare Support Specialist, First Call Resolution Expert
About brighthush
At brighthush, we’re on a mission to transform the way people experience healthcare. By combining cutting‑edge technology, data‑driven insights, and a relentless focus on customer empathy, we’re redefining what it means to provide health coverage that truly works for families, businesses, and communities across the United States. Our culture is built on collaboration, continuous learning, and a shared commitment to making a tangible difference in the lives of our members and partners.
brighthush has earned recognition as one of the best workplaces in the industry, thanks to our inclusive environment, innovative programs, and the genuine passion of our team. Whether you’re a seasoned professional or just starting your career, you’ll find a place where your ideas are heard, your growth is supported, and your impact is felt every day.
Role Overview
As a Customer Service Representative II (CSR II) working remotely, you will be the frontline advocate for brighthush’s members and providers. Your primary responsibility is to resolve inquiries on the first call, ensuring accuracy, clarity, and compliance with all regulatory standards. You Apply for this job