Seasoned Direct Message Outreach & Chat Sales Specialist – Expert B2B Lead Generation, Appointment Setting, and Remote Growth Champion for brighthush

About brighthush – Where Talent Meets Opportunity

brighthush is a trailblazing talent acquisition partner that empowers businesses across Australia and beyond to discover, attract, and retain the best talent. With a culture rooted in innovation, collaboration, and an unwavering focus on client success, we are redefining how recruitment connects people with purpose. Our remote-first approach means we’re not just hiring talent; we’re building a global community of high‑performers who thrive on flexibility, creativity, and continuous learning.

Why This Role Is a Game‑Changer

As a Direct Message Outreach & Chat Sales Specialist, you will be the first touchpoint for prospective business clients. Your conversations will shape the trajectory of our client relationships, directly influencing the growth of our business development team and the success of our partners. This is more than a sales role – it’s a strategic partnership that drives revenue, builds brand authority, and creates lasting value for both our clients and brighthush.

Key Responsibilities – Your Daily Impact

• Prospect Identification & Research: Leverage LinkedIn, industry directories, and proprietary data sources to uncover business owners, hiring managers, and decision‑makers across diverse sectors.
• Personalized Outreach: Craft compelling, tailored messages that resonate with each prospect’s pain points, objectives, and industry nuances.
• Conversation Management: Maintain professional, engaging dialogue, addressing objections, and articulating the unique value of brighthush’s recruitment solutions.
• Lead Qualification: Use insightful questioning to assess hiring needs, budget, timeline, and overall fit for our services.
• Appointment Setting: Secure qualified meetings for the business development team, ensuring all necessary details are captured and communicated.
• Follow‑Up & Nurturing: Keep prospects engaged through timely follow‑ups, sharing relevant content, and moving them through the sales funnel.
• CRM Management: Log all interactions, notes, and next steps in our CRM (Zoho, HubSpot, or similar) with meticulous attention to detail.
• Reporting & Analytics: Track outreach metrics, response rates, qualified leads, and appointments booked; provide weekly reports to the sales manager.
• Target Achievement: Consistently meet or exceed outreach and appointment‑setting targets set by sales leadership.

Essential Qualifications – What You Bring to the Table

• Proven experience in direct message outreach, chat sales, B2B lead generation, or appointment setting.
• Exceptional written English skills – impeccable spelling, grammar, and tone.
• Confidence communicating with senior decision‑makers and business owners.
• Ability to craft natural, personalized messages that spark genuine interest.
• Experience managing follow‑ups and maintaining organized CRM records.
• Strong organizational skills, meticulous attention to detail, and effective time management.
• Self‑motivated, results‑oriented, and capable of working independently while staying accountable.
• Own reliable computer, high‑speed internet, and a quiet, professional remote workspace.
• Availability to work 20 hours per week during agreed business hours.

Preferred Experience & Skills – The Extra Edge

• Experience working with Australian or international clients.
• Background in recruitment agency or professional services sales.
• Proficiency in LinkedIn prospecting and social selling techniques.
• Familiarity with CRM platforms such as Zoho CRM, GoHighLevel, HubSpot, or similar.
• Knowledge of the recruitment industry, talent acquisition trends, and hiring challenges.
• Strong objection‑handling skills and the ability to turn objections into opportunities.
• Data‑driven mindset with the ability to analyze outreach performance and adjust strategies accordingly.

Skills & Competencies for Success

• Communication: Clear, concise, and persuasive written communication that adapts to different audiences.
• Relationship Building: Ability to establish trust quickly and maintain long‑term engagement.
• Strategic Thinking: Identify high‑value prospects and tailor outreach strategies to maximize conversion.
• Resilience: Handle rejection gracefully and persistently pursue opportunities.
• Tech Savvy: Comfortable using CRM, messaging platforms, and productivity tools.
• Collaboration: Work closely with the business development team to ensure seamless handovers.
• Adaptability: Quickly adjust messaging and tactics based on feedback and market changes.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Direct Message Outreach Specialist, you’ll have the chance to:

• Progress into senior sales roles such as Account Executive or Business Development Manager.
• Lead training sessions for new hires, sharing best practices and insights.
• Participate in cross‑functional projects, gaining exposure to marketing, product, and client success teams.
• Attend industry conferences, webinars, and workshops to stay ahead of recruitment trends.
• Earn performance bonuses and commissions tied to the success of the deals you help initiate.

Work Environment & Company Culture

brighthush thrives on a culture of transparency, collaboration, and continuous improvement. Our remote team enjoys:

• Weekly virtual coffee chats to foster camaraderie.
• Open‑door communication with leadership, ensuring your voice is heard.
• Flexible scheduling that respects work‑life balance.
• A results‑driven mindset that rewards initiative and creativity.
• Access to a digital knowledge base, including playbooks, scripts, and training videos.

Compensation, Perks, and Benefits

• Hourly Rate: AUD $5 per hour.
• Performance Incentives: Potential bonuses for exceeding outreach and appointment targets.
• Remote Work: Work from any location with a reliable internet connection.
• Professional Development: Paid access to courses, certifications, and industry events.
• Health & Wellness: Flexible time off policy and mental health resources.
• Team Building: Annual virtual retreats and occasional in‑person meet‑ups.
• Technology Stipend: Reimbursement for necessary hardware and software.

How to Apply

If you’re a proactive, results‑oriented communicator ready to make a tangible impact on brighthush’s growth, we’d love to hear from you. Submit your resume and a brief cover letter highlighting your experience in direct message outreach and B2B lead generation. Let us know why you’re excited about this role and how you can contribute to our mission.

Join brighthush Today

Become a key player in a company that values innovation, collaboration, and the power of human connection. Your conversations will shape the future of talent acquisition for businesses across the globe. Apply now and start your journey with brighthush.