Seasoned Remote Customer Support Specialist – Flexible Part‑Time Role in Sports & Leisure Awards with brighthush – Unlimited Commission & Home‑Based Opportunity

About brighthush

brighthush is not just a name in the sports, leisure, and lifestyle awards sector – it’s a legacy of excellence that spans more than forty years. From the first trophy that celebrated a local football club’s triumph to the latest custom-designed medals for national championships, brighthush has been the trusted partner for leagues, clubs, schools, and corporate sponsors across the United Kingdom. With a catalog boasting over 15,000 unique designs, we blend cutting‑edge e‑commerce technology with a deep‑rooted commitment to customer service, ensuring every client receives a personalised, face‑to‑face experience, no matter where they are.

What sets brighthush apart is our “local shop” philosophy. While we operate from a national hub, we empower local Customer Champions in every region to provide a warm, authentic touch. This hybrid model has allowed us to grow sustainably while maintaining the personal relationships that keep our clients coming back year after year.

Why brighthush is the Right Place for You

Whether you’re a seasoned sales professional, a customer‑service enthusiast, or someone looking to supplement your income from the comfort of home, brighthush offers a flexible, rewarding, and growth‑oriented environment. Our remote, part‑time roles are designed to fit around your existing commitments, giving you the freedom to work when it suits you while earning uncapped commission on every sale you close.

At brighthush, we believe that talent should not be limited by geography or schedule. That’s why we provide the tools, training, and support you need to thrive, no matter where you are. If you’re passionate about sports, community engagement, and delivering exceptional customer experiences, you’ll find a home here.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage potential clients across the UK sports and leisure landscape using digital tools, outreach strategies, and industry events.
• Territory Management: Own a defined geographic area, building lasting relationships with clubs, schools, and corporate partners to drive repeat business.
• Customer Journey Support: Guide prospects from initial inquiry through to order placement, ensuring a seamless, personalised experience that reflects brighthush’s brand values.
• Market Intelligence: Act as brighthush’s eyes and ears on the ground, reporting trends, competitor activity, and customer feedback to inform strategy and product development.
• Value‑Based Selling: Communicate the unique benefits of our award portfolio, emphasizing quality, speed of delivery, and customization options that set us apart.
• Target Achievement: Meet or exceed monthly and quarterly sales targets, leveraging commission structures to maximise earnings.
• Collaboration: Work closely with central marketing, logistics, and product teams to ensure consistent brand messaging and on‑time fulfillment.
• Continuous Improvement: Participate in regular training sessions, webinars, and feedback loops to refine your skills and stay ahead of industry trends.

Essential Qualifications

• Strong, confident, and personable communication style that resonates with a diverse client base.
• Proficiency with internet‑based tools, CRM systems, and data entry – a keen eye for detail and accuracy.
• Organised, disciplined, and self‑motivated with the ability to manage time effectively in a remote setting.
• Passion for sports, leisure, or community engagement – an understanding of the industry’s dynamics is a plus.
• Basic computer literacy: comfortable using email, spreadsheets, and video conferencing platforms.
• Reliable internet connection, a dedicated workspace, and a telephone or headset for client interactions.

Preferred Qualifications

• Previous experience in sales, customer support, or a related field.
• Knowledge of award manufacturing, engraving, or logistics processes.
• Experience with cloud‑based sales platforms or e‑commerce systems.
• Multilingual abilities, especially in languages commonly spoken in the UK sporting community.
• Familiarity with social media outreach and digital marketing tactics.

Skills & Competencies for Success

• Communication: Clear, concise, and persuasive verbal and written skills that build trust and close deals.
• Problem‑Solving: Ability to address client concerns swiftly and creatively, turning challenges into opportunities.
• Adaptability: Comfortable navigating evolving product lines, market trends, and remote work dynamics.
• Tech Savvy: Quick to learn new software and comfortable with remote collaboration tools.
• Team Player: While working independently, you’ll collaborate with cross‑functional teams to achieve shared goals.
• Customer‑Centric Mindset: Prioritise client satisfaction and long‑term relationships over short‑term gains.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing a clear pathway for advancement. As a Remote Customer Support Specialist, you’ll gain exposure to:

• Advanced sales techniques and consultative selling frameworks that elevate your skill set.
• In‑depth product knowledge across a vast award portfolio, positioning you as a subject‑matter expert.
• Data analytics and performance tracking using our proprietary CRM, giving you insights into your own success metrics.
• Leadership and mentorship programs for high performers, opening pathways to regional management or national sales roles.
• Regular webinars, workshops, and industry conferences that keep you at the forefront of sports and leisure trends.
• Access to a digital resource hub containing training videos, SOPs, and product guides that support continuous learning.

Work Environment & Culture at brighthush

brighthush thrives on a culture of inclusivity, innovation, and empowerment. Even though you’ll be working from home, you’ll feel part of a vibrant, collaborative team:

• Weekly virtual team huddles to share wins, challenges, and best practices.
• Open‑door communication with senior leaders via Slack, Teams, or Zoom.
• Recognition programs that celebrate top performers and milestone achievements.
• Flexible scheduling that respects your personal commitments and promotes work‑life balance.
• Access to a digital resource hub containing training videos, SOPs, and product guides.
• Regular virtual social events that foster camaraderie and a sense of belonging.

Compensation, Perks & Benefits

Our compensation model is designed to reward performance and dedication:

• Uncapped Commission: Earn as much as you bring in – there’s no limit to your earnings.
• Commission paid on retained business, ensuring you benefit from repeat orders.
• Bonus schemes after six months of proven performance, rewarding consistency and growth.
• Full training and ongoing support from our experienced team, ensuring you’re equipped to succeed.
• Cloud‑based software that allows you to work from anywhere at any time.
• Access to a comprehensive benefits package, including health, dental, and vision coverage (details provided upon hire).
• Paid time off and flexible holiday scheduling to recharge and maintain peak performance.
• Opportunity to earn additional income through referral programs and cross‑selling initiatives.

How to Apply

Ready to join brighthush and transform your spare time into a lucrative, flexible career? Click the button below to submit your application. We’re excited to learn how your skills and passion align with our mission.

Apply to brighthush Today

Closing Statement

brighthush is more than a company – it’s a community of passionate individuals dedicated to celebrating excellence in sports and leisure. If you’re eager to make a tangible impact, earn uncapped commission, and grow within a supportive, innovative environment, we want to hear from you. Join us, and let’s create moments of pride and achievement together.