Seasoned Virtual Assistant & Fashion Operations Specialist – Brand Support, Supplier Coordination, Social Media Management & Strategic Growth for brighthush

About brighthush

brighthush is a trailblazing luxury fashion house that redefines contemporary style through meticulous craftsmanship, bold design, and an unwavering commitment to sustainability. With a global footprint that spans the Middle East, Europe, and North America, brighthush operates two iconic brands that resonate with discerning consumers who value authenticity, quality, and forward‑thinking aesthetics. Our mission is to create timeless pieces that empower individuals to express their unique personality while championing responsible production practices.

As a remote‑first organization, brighthush embraces flexibility, diversity, and a culture of continuous learning. We believe that the best ideas come from people who feel trusted, respected, and empowered to take initiative. If you are passionate about fashion, thrive in a fast‑paced environment, and want to contribute to a brand that is shaping the future of luxury, we invite you to join our dynamic team.

Position Overview

We are looking for a highly organized, fashion‑literate Virtual Assistant to become the right hand of our founder. In this pivotal role, you will manage day‑to‑day brand operations, coordinate with suppliers, and curate compelling content that reflects brighthush’s voice and vision. Your precision, professionalism, and reliability will be the backbone of our brand’s seamless communication and operational excellence.

Key Responsibilities

• Supplier & Production Management
  • Maintain proactive communication with manufacturers and suppliers, ensuring timely follow‑ups, sample tracking, and shipping coordination.
  • Oversee logistics for sample deliveries and production shipments, liaising with courier partners to guarantee on‑time arrivals.
  • Research, vet, and onboard new suppliers, factories, and sourcing contacts that align with brighthush’s quality standards and sustainability goals.
  • Organize production timelines, manage tech pack documentation, and ensure all stakeholders have the information they need to deliver on schedule.
• Brand Communication & Email Management
  • Act as the primary point of contact for all email correspondence on behalf of the founder, prioritizing tasks and responding with a professional, concise tone.
  • Draft, edit, and proofread emails, internal memos, and external communications to maintain brand consistency.
  • Maintain an organized inbox system, flagging urgent items and ensuring nothing falls through the cracks.
• Social Media & Content Curation
  • Publish and schedule content across brighthush’s social platforms (Instagram, Facebook, TikTok, LinkedIn, etc.) using approved tools such as Buffer, Later, or Hootsuite.
  • Craft engaging captions that reflect the brand’s minimal, precise voice, ensuring each post resonates with our audience.
  • Curate visual boards and mood boards that align with the brand aesthetic, collaborating with the creative team to refine concepts.
  • Coordinate content calendars, shoot schedules, and post‑production timelines to keep campaigns on track.
  • Monitor brand mentions, respond to comments, and engage with followers to foster community and brand loyalty.
• General Brand Support
  • Assist with research tasks such as competitor analysis, press opportunities, and event sourcing to keep brighthush ahead of industry trends.
  • Maintain internal documents, trackers, and operational systems (Google Workspace, Notion, Airtable) to streamline workflow.
  • Support the founder in preparing for meetings, presentations, and campaign launches, ensuring all materials are polished and ready.

Essential Qualifications

• Minimum 2 years of experience in fashion operations, sourcing, or brand support.
• Proven track record managing social media for a fashion or luxury brand.
• Exceptional written English skills – professional, polished, and brand‑aligned.
• Proficiency with content management tools (Buffer, Later, Hootsuite, Canva, Adobe Creative Cloud).
• Deep understanding of production processes, supplier communication, and sample management.
• Strong organizational skills with meticulous attention to detail.
• Portfolio or examples of previous fashion brand work (content calendars, social media posts, supplier communications).

Preferred Qualifications

• Experience as a virtual assistant or in a remote support role.
• Knowledge of sustainability practices in fashion manufacturing.
• Familiarity with e‑commerce platforms (Shopify, BigCommerce) and email marketing tools (Mailchimp, Klaviyo).
• Ability to analyze data and generate insights from social media metrics and supplier performance reports.

Skills & Competencies

• Strategic thinking – able to anticipate needs and propose solutions before issues arise.
• Communication – clear, concise, and confident across email, social, and client‑facing correspondence.
• Time management – juggle multiple tasks, deadlines, and priorities without compromising quality.
• Adaptability – thrive in a fast‑moving environment, pivoting quickly when priorities shift.
• Tech savviness – comfortable with cloud tools, spreadsheets, and project management software.
• Brand stewardship – embody brighthush’s values and voice in every interaction.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As a Virtual Assistant, you will:

• Gain exposure to every facet of luxury brand operations, from sourcing to marketing.
• Collaborate closely with the founder and senior leadership, learning strategic decision‑making at the highest level.
• Participate in cross‑functional projects that broaden your skill set – from product development to digital marketing.
• Access ongoing training resources, including webinars, industry conferences, and mentorship programs.
• Be positioned for future advancement into roles such as Operations Manager, Brand Manager, or Supply Chain Lead.

Work Environment & Culture

brighthush is a remote‑first company that values flexibility, trust, and autonomy. Our culture is built on:

• Inclusivity – a diverse team that celebrates different perspectives.
• Transparency – open communication channels and clear expectations.
• Innovation – encouraging experimentation and creative problem‑solving.
• Well‑being – flexible hours, mental health resources, and a supportive community.

Compensation & Benefits

We offer a competitive hourly rate of $10–$15, commensurate with experience. In addition to your base pay, you will receive:

• Flexible work schedule with core hours from 9 AM to 5 PM (your time zone).
• Annual stipend for home office equipment and internet.
• Access to a global network of industry events and conferences.
• Health and wellness resources, including virtual fitness classes and mental health support.
• Paid time off and holiday schedule aligned with your local region.

How to Apply

Ready to bring your fashion expertise and organizational prowess to brighthush? Send your application to [email protected] or [email protected]. Your application should include:

• A brief introduction – who you are, why you’re passionate about fashion, and what excites you about this role.
• Your resume highlighting relevant experience.
• Portfolio or examples of previous fashion brand work (social media posts, content calendars, supplier communications).
• Any additional materials that showcase your skills and fit for brighthush.

We look forward to discovering how your unique talents can help brighthush continue to set new standards in luxury fashion. Apply today and become an integral part of a brand that is redefining style for the modern world.