Seasoned Virtual Assistant – Scheduler & Recruiter for Senior Home Care Services – Full‑Time Remote Role at brighthush, Empowering Compassionate Care Delivery

Welcome to brighthush – Where Compassion Meets Precision

At brighthush, we’re redefining the future of senior care. Every day, we connect the most dedicated caregivers with families who need them, ensuring that each interaction is seamless, respectful, and, above all, human. As a leading virtual staffing partner for home care agencies across the United States, we blend cutting‑edge technology, rigorous training, and a culture of empathy to deliver unmatched support to both our clients and the caregivers who serve them. If you’re passionate about making a tangible difference in the lives of seniors while advancing your own career, you’ll find a home here.

Why brighthush is the Place to Grow Your Career

When you join brighthush, you’re not just filling a role—you’re becoming part of a movement that transforms senior care. Here’s what sets us apart:

• Impactful Work: Your coordination and recruitment efforts directly influence the quality of care seniors receive.
• Flexible Schedule: While the role is full‑time, you can work from anywhere in the U.S. as long as you meet our connectivity and power requirements.
• Career Growth: We invest in your professional development with ongoing training, mentorship, and the chance to advance into senior operations or talent acquisition leadership.
• Competitive Compensation: Earn between $693 and $866 per week as an independent contractor, with the potential for bonuses tied to hiring metrics.
• Inclusive Culture: We celebrate diversity, encourage open communication, and foster a supportive environment where every team member’s voice matters.

Key Responsibilities – Scheduler

As the Scheduler, you will be the backbone of our care delivery system, ensuring that caregivers and clients are matched perfectly and that care plans run smoothly. Your day will be a blend of precision, empathy, and problem‑solving:

• Maintain real‑time scheduling across multiple home care agencies, ensuring 100% coverage for all shifts.
• Communicate proactively with caregivers, clients, families, and internal stakeholders to confirm appointments, resolve conflicts, and update care plans.
• Match caregivers to client needs based on skill set, availability, and geographic location.
• Handle last‑minute changes, cancellations, and emergency substitutions with minimal disruption.
• Conduct follow‑up calls with prospects and clients to confirm satisfaction and gather feedback.
• Enter and update all scheduling data into our proprietary software, ensuring accuracy and compliance with HIPAA and state regulations.
• Process shift reports from the previous day, reconciling hours worked, overtime, and any discrepancies.
• Respond to management communications within 5 minutes, ensuring a high level of responsiveness.
• Collect and analyze client and caregiver feedback to drive continuous improvement.
• Maintain strict confidentiality of client information, upholding the highest standards of privacy and dignity.

Key Responsibilities – Recruiter

As the Recruiter, you will be the talent magnet that fuels our growth, sourcing, screening, and onboarding the best caregivers in the industry. Your role will be dynamic, requiring creativity, persistence, and a deep understanding of the senior care landscape:

• Post and refresh job ads weekly across major platforms (brighthush, brighthush, local job boards) and our internal database.
• Source candidates from a variety of channels, including social media, community groups, and referrals.
• Screen applicants via phone, email, or text, building rapport and assessing fit for our culture and client needs.
• Schedule and coordinate phone interviews, ensuring candidates are prepared and interviewers are ready.
• Remind candidates of interview times, reschedule as needed, and follow up on missed interviews daily.
• Engage dormant applicant pools daily, re‑activating qualified candidates for new opportunities.
• Assist candidates through assessments, applications, and hiring paperwork using brighthush.
• Analyze recruiting metrics (time‑to‑hire, source effectiveness, candidate quality) to refine strategies.
• Stay current with recruiting trends, competitor activity, and best practices to maintain a competitive edge.
• Meet monthly hiring goals of 12–20 new caregivers, contributing to the growth of our partner agencies.

Essential Qualifications

• Minimum of a college undergraduate degree (any major).
• Prior experience as a Virtual Assistant in scheduling or recruitment for home care or home health agencies is highly preferred.
• Exceptional multitasking abilities and a proactive, initiative‑driven mindset.
• Strong decision‑making skills, with the ability to act decisively while maintaining discretion.
• Excellent written and verbal communication skills in English (minimal or no accent).
• Ability to work independently with minimal direction, demonstrating self‑motivation and reliability.
• Proficiency with scheduling software, CRM systems, and Microsoft Office Suite.
• Commitment to maintaining confidentiality and adhering to all legal and company requirements.

Preferred Qualifications

• Experience with HIPAA compliance and knowledge of state regulations governing home care.
• Familiarity with applicant tracking systems (ATS) and recruitment analytics tools.
• Background in customer service or client relations, especially within the healthcare sector.
• Knowledge of senior care best practices and caregiver certification requirements.

Skills & Competencies

• Organizational Excellence: Ability to manage multiple schedules, deadlines, and stakeholders simultaneously.
• Communication Mastery: Clear, concise, and empathetic communication across all channels.
• Tech Savvy: Comfortable learning new software quickly and troubleshooting basic technical issues.
• Problem‑Solving: Creative solutions to scheduling conflicts, recruitment bottlenecks, and client concerns.
• Time Management: Prioritizing tasks to meet tight deadlines while maintaining high service quality.
• Team Collaboration: Working effectively with internal teams, external partners, and caregivers.
• Adaptability: Thriving in a dynamic environment with changing priorities and evolving client needs.

Career Growth & Learning Opportunities

At brighthush, we view every team member as a potential leader. As you master scheduling and recruitment, you’ll have the chance to:

• Advance to Senior Scheduler or Recruitment Lead roles, overseeing larger teams and more complex projects.
• Transition into Operations Management, shaping policies and processes that impact thousands of caregivers.
• Participate in our Leadership Development Program, featuring mentorship, workshops, and cross‑functional projects.
• Earn certifications in project management, healthcare compliance, or talent acquisition through our partnered learning platforms.
• Contribute to industry thought leadership by writing case studies, speaking at webinars, and sharing best practices.

Work Environment & Company Culture

Our virtual office is built on trust, transparency, and a shared commitment to improving senior care. You will experience:

• Regular virtual team huddles and brainstorming sessions.
• Open communication channels with leadership and peers.
• A culture that values work‑life balance, encouraging you to set boundaries and recharge.
• Recognition programs that celebrate milestones, achievements, and innovative ideas.
• Inclusive policies that support diversity, equity, and belonging.

Compensation, Perks, & Benefits

As an independent contractor, you will receive a competitive weekly rate of $693–$866, with the potential for performance bonuses tied to hiring metrics. In addition to your base pay, you will enjoy:

• Flexible work hours aligned with U.S. time zones.
• Access to a comprehensive Employee Assistance Program (EAP) for mental health support.
• Health, dental, and vision insurance options for those who qualify.
• Paid professional development courses and conference reimbursements.
• Company‑sponsored wellness initiatives, including virtual fitness classes and mindfulness sessions.
• Annual performance reviews with clear pathways for advancement.

System & Technical Requirements

To ensure seamless performance, please meet the following technical standards:

A. Computer Requirements

• Processor: Intel Core i3 (quad‑core) or equivalent with a CPU Benchmark Score of 2600 or above.
• Memory (RAM): Minimum 8GB RAM on both primary and backup computers.
• Storage: Minimum 1GB available hard disk space on both primary and backup computers.
• Operating System: Windows 8 or later, or Mac OS X 10.8 or later.

B. Internet Speed Requirements

• Primary Connection: Minimum 15 Mbps download, 2 Mbps upload, DSL/Fiber, home‑owned.
• Backup Connection: Minimum 15 Mbps download, 2 Mbps upload; acceptable options include LTE data hotspot, home Wi‑Fi from major providers, or LTE antenna‑type routers.

C. Backup Power Requirements

• Acceptable backup power sources: Gas or diesel‑powered generator, high‑powered inverter (≥300 W), heavy‑duty power banks (≥120,000 mAh).
• Duration: Must support both computer and internet connection for 8–9 hours during outages.

How to Apply

Ready to make a difference in the lives of seniors while advancing your career? Click the link below to submit your application. We review applications promptly and will respond within two weeks.

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Join brighthush Today – Where Your Skills Meet Purpose

At brighthush, we’re not just filling a role; we’re building a community of dedicated professionals who share a passion for compassionate care. If you’re organized, empathetic, and eager to grow, we invite you to bring your talents to our team. Together, we’ll create a brighter future for seniors and the caregivers who serve them.