Senior ChatGPT & Conversational AI Developer – OpenAI Integration, Custom GPT Design, and AI‑Driven Product Innovation

About brighthush

At brighthush, we’re redefining how businesses interact with technology. Our mission is to empower organizations worldwide with intelligent, conversational solutions that drive efficiency, enhance customer experience, and unlock new revenue streams. By harnessing the power of OpenAI’s cutting‑edge language models, we create bespoke AI assistants, automated workflows, and data‑driven insights that transform everyday operations into competitive advantages.

Our team is a vibrant mix of engineers, designers, product managers, and data scientists who thrive on curiosity, collaboration, and a relentless pursuit of excellence. Whether you’re building the next generation of customer support bots, automating internal knowledge bases, or crafting AI‑powered analytics dashboards, you’ll find a culture that celebrates experimentation, values continuous learning, and rewards impact.

Role Summary

We’re looking for a highly skilled ChatGPT & Conversational AI Developer to join our dynamic product engineering squad. In this role, you will architect, develop, and deploy AI‑driven applications that solve real business challenges. You’ll work closely with product owners, UX designers, and data teams to translate complex requirements into intuitive, safe, and scalable conversational experiences.

As a key contributor, you’ll be responsible for:

Key Responsibilities

• Design & Build AI Applications: Create end‑to‑end solutions using OpenAI’s ChatGPT and related APIs, ensuring seamless integration with existing product stacks.
• Prompt Engineering & Conversation Design: Craft high‑quality prompts, system instructions, and dialogue flows that deliver consistent, contextually relevant responses.
• API Integration & Architecture: Build robust RESTful and GraphQL interfaces, manage authentication, rate limiting, and error handling for AI services.
• Quality Assurance & Safety: Implement rigorous testing pipelines, monitor output quality, and enforce safety guidelines to mitigate hallucinations and bias.
• Performance & Cost Optimization: Track usage metrics, analyze cost‑to‑value ratios, and fine‑tune models to balance performance with budget constraints.
• Continuous Learning & Innovation: Stay abreast of the latest OpenAI releases, industry best practices, and emerging AI paradigms; propose and prototype new features.
• Cross‑Functional Collaboration: Partner with UX, product, and data teams to align AI capabilities with user needs and business goals.
• Documentation & Knowledge Sharing: Produce clear technical documentation, runbooks, and internal workshops to disseminate AI knowledge across the organization.

Essential Qualifications

• Experience: Minimum of 2 years developing with OpenAI’s API or comparable large language model (LLM) platforms such as Anthropic, Cohere, or GPT‑4‑Turbo.
• Prompt Engineering: Demonstrated expertise in crafting prompts that elicit accurate, safe, and context‑aware responses; ability to iterate quickly based on user feedback.
• Programming Proficiency: Advanced skills in Python or JavaScript/TypeScript, with a solid grasp of asynchronous programming, data structures, and algorithmic thinking.
• API Development: Proven track record building and integrating RESTful APIs, handling authentication (OAuth, API keys), and managing versioning.
• Conversational AI Design: Deep understanding of dialogue management, state tracking, and user intent recognition; familiarity with frameworks like Rasa or Botpress is a plus.
• Testing & Debugging: Experience writing unit, integration, and end‑to‑end tests for AI components; proficiency with testing frameworks such as PyTest, Jest, or Mocha.
• Communication: Excellent written and verbal communication skills; ability to translate technical concepts for non‑technical stakeholders.

Preferred Qualifications

• Custom GPT Development: Hands‑on experience building and deploying custom GPTs or AI assistants tailored to specific business domains.
• Vector Databases & Retrieval‑Augmented Generation (RAG): Familiarity with Pinecone, Weaviate, or similar vector stores; ability to implement RAG pipelines that combine LLMs with structured knowledge bases.
• AI Safety & Moderation: Knowledge of content moderation strategies, bias mitigation, and compliance with data privacy regulations (GDPR, CCPA).
• Cloud & DevOps: Experience deploying AI workloads on AWS, GCP, or Azure; familiarity with CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure as code.
• Data Engineering: Ability to ingest, clean, and transform large datasets for fine‑tuning or prompt augmentation.
• Leadership: Prior mentorship or team lead experience, guiding junior developers on best practices in AI development.

Core Skills & Competencies

• Advanced problem‑solving and analytical thinking.
• Strong grasp of software engineering fundamentals: version control (Git), code reviews, and agile methodologies.
• Adaptability to rapidly evolving AI technologies and market trends.
• Empathy for end‑users, ensuring conversational interfaces are intuitive and accessible.
• Commitment to ethical AI: prioritizing fairness, transparency, and user privacy.

Career Growth & Learning Opportunities

At brighthush, your growth trajectory is as dynamic as the AI landscape. We offer:

• Mentorship Programs: Pairing with senior AI architects to accelerate skill development.
• Continuous Learning: Access to industry conferences, workshops, and a generous budget for courses on AI, cloud, and product management.
• Leadership Pathways: Opportunities to lead AI initiatives, manage cross‑functional teams, and shape product strategy.
• Innovation Labs: Dedicated time for side projects, hackathons, and experimentation with emerging AI models.
• Global Collaboration: Work with international teams across product, design, and data science to deliver solutions that scale worldwide.

Work Environment & Company Culture

Our culture is built on four pillars:

• Collaboration: Open communication channels, regular stand‑ups, and cross‑team knowledge sharing.
• Transparency: Clear decision‑making processes, open‑source internal tools, and a culture of feedback.
• Innovation: Encouragement to experiment, fail fast, and iterate quickly.
• Well‑being: Flexible work hours, remote‑first policy, mental health resources, and wellness programs.

Our office spaces are designed for creativity: collaborative lounges, quiet zones, and state‑of‑the‑art meeting rooms equipped with the latest video conferencing tech. Whether you’re in the office or working from home, you’ll have the tools and support to thrive.

Compensation & Benefits

While specific figures vary by role and experience, brighthush offers a competitive total rewards package that includes:

• Base salary aligned with market standards for senior AI developers.
• Performance‑based bonuses and equity options to share in the company’s success.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off, parental leave, and flexible vacation policies.
• Professional development stipend, conference travel, and training subscriptions.
• Wellness benefits: gym memberships, meditation sessions, and mental health counseling.
• Annual company retreats and team‑building events.

Why Join brighthush?

When you join brighthush, you’re not just taking a job—you’re stepping into a future where AI transforms the way businesses operate. You’ll:

• Work on high‑impact projects that reach millions of users.
• Collaborate with world‑class engineers and product leaders.
• Shape the next wave of conversational AI technology.
• Enjoy a culture that values innovation, diversity, and personal growth.
• Receive a compensation package that rewards your expertise and dedication.

Ready to elevate your career and build the next generation of AI‑powered solutions? Apply now and become a pivotal part of the brighthush journey.