Senior Customer Business Manager – Naturals Channel & Distribution Growth Lead at brighthush

About brighthush and the Naturals Division

brighthush is a global leader in nutrition science, dedicated to creating high‑performance ingredients and consumer brands that empower people to live healthier, more vibrant lives. Our Naturals portfolio is at the forefront of the clean‑label movement, delivering premium, sustainably sourced products that resonate with health‑conscious consumers worldwide. As we expand our reach across North America, we’re looking for a seasoned professional to drive growth, nurture distributor relationships, and shape the future of our Naturals channel.

Why This Role Is a Game‑Changer

In this senior‑level position, you will be the strategic partner for our key distributors, the architect of our sales forecasts, and the catalyst for market expansion. You’ll work closely with cross‑functional teams—marketing, finance, supply chain, and product development—to ensure that every Naturals product reaches the right consumer at the right time. Your analytical rigor, financial acumen, and persuasive communication will directly influence revenue, margin, and brand equity.

Key Responsibilities

• Strategic Growth Leadership: Own the end‑to‑end sales strategy for the Naturals channel, identifying new distributor opportunities, negotiating contracts, and setting ambitious yet realistic growth targets.
• Distributor Relationship Management: Build and sustain high‑performance partnerships with national and regional distributors, acting as the primary point of contact for all business matters.
• Forecasting & Financial Analysis: Develop accurate, data‑driven sales forecasts, monitor performance against KPIs, and provide actionable insights to finance and executive leadership.
• Market Intelligence & Competitive Analysis: Leverage industry tools (SPINS, Circana/IRI, Nielsen) to track market trends, pricing dynamics, and competitor activity, translating findings into strategic recommendations.
• Cross‑Functional Collaboration: Partner with marketing to align promotional plans, with supply chain to ensure product availability, and with product development to influence new launches.
• Team Leadership & Development: Mentor junior sales managers, fostering a culture of continuous improvement, accountability, and high performance.
• Compliance & Risk Management: Ensure all distributor activities comply with regulatory standards, internal policies, and ethical guidelines.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Minimum of 5 years of progressive experience in CPG, natural products, or broker‑led sales environments.
• Proven track record of exceeding sales targets and driving channel growth.
• Strong analytical skills with the ability to interpret complex data sets and translate them into actionable business strategies.
• Financial acumen: experience in budgeting, forecasting, and margin analysis.
• Exceptional relationship‑building and influencing skills, capable of negotiating with senior distributor executives.
• Proficiency in Microsoft Excel, Outlook, Teams, and industry analytics platforms (SPINS, Circana/IRI, Nielsen).
• Fluency in English; additional languages are a plus.

Preferred Qualifications

• Experience in the natural or organic product space, with a deep understanding of consumer trends and regulatory requirements.
• Background in distributor or channel management within a multi‑brand portfolio.
• Advanced data visualization skills (Power BI, Tableau) to present insights to senior leadership.
• Experience leading cross‑functional projects and driving change in a matrixed organization.
• Knowledge of sustainability metrics and the ability to incorporate ESG considerations into sales strategy.

Core Skills & Competencies

• Strategic Thinking: Ability to see the big picture while managing day‑to‑day operational details.
• Data‑Driven Decision Making: Comfortable working with large datasets, deriving insights, and making evidence‑based recommendations.
• Negotiation & Influence: Skilled at closing deals and persuading stakeholders across all levels.
• Communication: Clear, concise, and compelling written and verbal communication.
• Leadership & Coaching: Proven ability to inspire, develop, and retain high‑performing teams.
• Adaptability: Thrives in a fast‑paced, evolving market environment.
• Customer‑Centric Mindset: Deep empathy for distributor partners and end‑customers alike.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to be as dynamic as the markets you serve. You’ll have access to:

• Executive mentorship programs that pair you with senior leaders across the organization.
• Continuous learning initiatives, including industry certifications, leadership workshops, and access to the latest market research.
• Cross‑functional project assignments that broaden your skill set and expose you to new business functions.
• Clear advancement pathways—from Senior Manager to Director of Channel Strategy, and beyond.

Work Environment & Company Culture

brighthush fosters a culture of innovation, collaboration, and integrity. Our remote‑first model empowers you to work from anywhere in the United States—whether you’re based in Downers Grove, Chicago, or another city—while staying connected through virtual collaboration tools and regular in‑person retreats. We celebrate diversity, encourage open dialogue, and reward creativity. Every employee is invited to contribute ideas that shape our products, processes, and culture.

Compensation, Perks, and Benefits

We offer a competitive total rewards package designed to attract and retain top talent:

• Base Salary: USD 145,000 – 175,000 per year, commensurate with experience.
• Performance Bonus: Annual incentive tied to channel growth and profitability metrics.
• 401(k) Matching: Company match up to 5% of your salary.
• Paid Time Off: Generous PTO policy, including vacation, sick leave, and personal days.
• Health & Wellness: Comprehensive medical, dental, and vision plans, plus a wellness stipend.
• Parental Leave: Generous paid parental leave for new parents.
• Professional Development: Reimbursement for industry conferences, courses, and certifications.
• Employee Assistance Program: 24/7 counseling and support services.
• Remote Work Flexibility: Home office stipend and flexible scheduling.

How to Apply

If you’re ready to lead the charge in the natural products market, build lasting distributor partnerships, and drive measurable growth for brighthush’s Naturals portfolio, we want to hear from you. Submit your resume and a cover letter outlining your relevant experience and why you’re the ideal candidate for this role.

Join brighthush Today

At brighthush, we believe that great products start with great people. Your expertise will help shape the future of nutrition, empower consumers, and elevate our brand to new heights. Take the next step in your career—apply now and become a pivotal part of our growth story.