Senior Customer Growth Strategist – Strategic Account Management, Upsell & Cross‑Sell Specialist, Data‑Driven Client Success Leader, Remote Sales Executive & Growth Champion at brighthush

Welcome to brighthush – Where Data Meets Human Connection

At brighthush, we don’t just provide consulting services; we ignite transformative journeys for entrepreneurs, mid‑market enterprises, and industry leaders. Our mission is to empower our clients to accelerate growth, streamline operations, and build resilient customer ecosystems by marrying data‑driven insights with hands‑on execution. We believe that the most powerful outcomes arise when rigorous analytics meet authentic human connection. That philosophy shapes every interaction, every strategy, and every success story we craft.

Why brighthush is the Ideal Launchpad for Your Sales Career

Whether you are a seasoned sales professional or just stepping into the world of strategic account management, brighthush offers a high‑velocity, results‑oriented environment that rewards creativity, autonomy, and continuous learning. Our remote‑first model gives you the flexibility to work from anywhere while staying connected to a vibrant, global community of talent. Here, you will:

• Engage with a diverse portfolio of clients across technology, finance, healthcare, and consumer goods.
• Leverage cutting‑edge analytics platforms to uncover hidden growth opportunities.
• Collaborate with cross‑functional teams that value innovation, impact, and data integrity.
• Grow your skill set through structured training, mentorship, and real‑world experience.
• Shape the future of client success by turning insights into actionable strategies.

Position Overview

We are seeking a dynamic Senior Customer Growth Strategist to spearhead revenue expansion across our diverse portfolio of clients. In this role, you will own a book of accounts, identify upsell opportunities, and conduct consultative conversations that deepen client relationships and accelerate growth. If you thrive in a fast‑paced, data‑driven environment and have a passion for turning insights into action, we want to hear from you.

Key Responsibilities

• Account Management: Own a portfolio of client accounts, ensuring high levels of satisfaction, retention, and engagement.
• Opportunity Identification: Analyze client data, usage patterns, and market trends to uncover upsell and cross‑sell opportunities.
• Consultative Selling: Conduct in‑depth discovery calls, workshops, and presentations to understand client pain points and propose tailored solutions.
• Relationship Building: Develop trust and credibility with key stakeholders, acting as the primary point of contact for all growth initiatives.
• Pipeline Management: Maintain accurate, up‑to‑date records in our CRM, tracking progress, forecasting revenue, and reporting on key metrics.
• Collaboration: Work closely with marketing, product, and support teams to align on client needs and deliver seamless experiences.
• Performance Reporting: Provide regular insights to senior leadership on account health, growth opportunities, and strategic recommendations.
• Thought Leadership: Share best practices, industry trends, and data insights with internal teams and clients to position brighthush as a trusted advisor.

Essential Qualifications

• Strong interpersonal and communication skills, with the ability to articulate complex concepts clearly and persuasively.
• Proven track record of building and maintaining client relationships, preferably in a B2B environment.
• Experience with consultative selling techniques and a consultative mindset.
• Excellent organizational skills, capable of managing multiple accounts simultaneously while meeting deadlines.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot, or similar) and data analytics tools.
• Fluency in English, both written and spoken.
• Self‑motivated, results‑driven, and comfortable working in a remote setting.
• Ability to translate data into actionable insights that drive revenue growth.

Preferred Qualifications

• Prior experience in account management, customer success, or sales growth roles.
• Background in technology, SaaS, or consulting services.
• Knowledge of data analytics tools and ability to translate data into actionable insights.
• Experience with sales enablement tools and methodologies.
• Demonstrated ability to work cross‑functionally in a fast‑moving environment.
• Experience leading or mentoring junior sales professionals.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture and develop long‑term growth plans.
• Problem Solving: Strong analytical skills to diagnose client challenges and propose effective solutions.
• Negotiation: Skilled at navigating complex deals and securing mutually beneficial outcomes.
• Adaptability: Comfortable with change, ambiguity, and evolving client needs.
• Team Collaboration: Works effectively with internal stakeholders to deliver integrated solutions.
• Time Management: Prioritizes tasks and manages workload efficiently in a remote environment.
• Data Literacy: Comfortable interpreting dashboards, KPIs, and performance metrics.
• Customer‑Centric Mindset: Places the client’s success at the core of every decision.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to accelerate. As a Senior Customer Growth Strategist, you’ll gain exposure to:

• Advanced sales training programs, including consultative selling, negotiation, and data‑driven decision making.
• Mentorship from senior sales leaders and cross‑functional experts.
• Hands‑on experience with cutting‑edge CRM and analytics tools.
• Opportunities to transition into senior account management, sales leadership, or product strategy roles.
• Participation in industry conferences, webinars, and internal knowledge‑sharing sessions.
• Access to a global network of peers and thought leaders.
• Regular performance reviews that align your growth goals with brighthush’s strategic objectives.

Work Environment & Culture at brighthush

Our remote‑first culture is built on trust, transparency, and a shared commitment to excellence. You’ll enjoy:

• Flexible work hours that accommodate your personal rhythm.
• Regular virtual team gatherings, hackathons, and social events.
• A culture of continuous feedback, recognition, and professional development.
• Access to a global network of peers and thought leaders.
• State‑of‑the‑art collaboration tools that keep you connected and productive.
• Inclusive policies that celebrate diversity, equity, and belonging.
• Opportunities to contribute to community outreach and sustainability initiatives.

Compensation, Perks & Benefits

While the exact salary range will be discussed during the interview process, we offer a competitive base pay plus a performance‑based commission structure that rewards your success. In addition, you’ll receive:

• Generous paid time off (PTO) and flexible holiday scheduling.
• 401(k) retirement plan with company match.
• Health, dental, and vision insurance plans.
• Wellness stipend and mental health resources.
• Professional development budget for courses, certifications, and conferences.
• Equity or stock‑option opportunities for high‑performing employees.
• Access to a global learning platform with courses on sales, data analytics, and leadership.
• Monthly team retreats and quarterly off‑site strategy sessions.

How to Apply

Ready to take the next step in your career and join a team that values innovation, impact, and growth? Click the link below to submit your application and let’s explore how you can contribute to brighthush’s success.

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Why brighthush is the Right Fit for You

At brighthush, we believe that the best results come from a blend of data, strategy, and human connection. As a Senior Customer Growth Strategist, you’ll be at the forefront of this mission, turning insights into action and building lasting partnerships that drive revenue and value. If you’re eager to grow your sales career, work with a supportive and ambitious team, and make a tangible impact on our clients’ success, we invite you to apply today. Join brighthush and help shape the future of client success, one data‑driven conversation at a time.

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