Senior Customer Incentive Plan (CIP) Analyst – Data & Finance Analytics Specialist for Global Healthcare Solutions

About brighthush

brighthush is a trailblazing healthcare technology company that fuses cutting‑edge data science, material innovation, and patient‑centric design to deliver transformative solutions across the health continuum. With a global footprint that spans North America, Latin America, and emerging markets, we empower clinicians, payers, and patients with tools that streamline care delivery, optimize outcomes, and reduce costs. Our culture is built on curiosity, collaboration, and a relentless commitment to excellence. At brighthush, every team member is invited to challenge the status quo, experiment boldly, and bring their authentic selves to work.

Role Overview

As a Senior Customer Incentive Plan (CIP) Analyst, you will be the linchpin that drives the design, execution, and continuous improvement of our incentive programs. You will partner with cross‑functional teams—including Finance, Sales, Legal, and Product—to translate complex business objectives into actionable data insights. Your analytical rigor and strategic mindset will ensure that incentive structures are fair, compliant, and aligned with brighthush’s growth trajectory.

Key Responsibilities

• Strategic CIP Design & Management: Lead the end‑to‑end development of customer incentive plans, ensuring alignment with corporate strategy, market dynamics, and regulatory requirements.
• Accrual Validation & Reconciliation: Oversee the accuracy of incentive accruals, perform detailed reconciliations, and collaborate with Finance to resolve discrepancies.
• System & Process Optimization: Identify bottlenecks in SAP, Power BI, and Excel workflows; propose and implement automation solutions to enhance efficiency.
• Data Governance & Reporting: Build robust dashboards that provide real‑time visibility into incentive performance; deliver monthly and quarterly insights to senior leadership.
• Stakeholder Collaboration: Act as the primary liaison between Sales, Finance, Legal, and Product teams, translating business needs into technical specifications.
• Compliance & Risk Management: Monitor regulatory changes affecting incentive structures; ensure all plans adhere to internal controls and external compliance mandates.
• Travel & Global Coordination: Represent brighthush at regional and international meetings (up to 10% travel) to gather market intelligence and foster global partnerships.

Essential Qualifications

• Education: Bachelor’s degree in Finance, Economics, Data Analytics, or a related technical field; advanced degree (MBA, MS, or PhD) preferred.
• Experience: Minimum of 3 years in data analysis, finance, or incentive program management within a fast‑paced, global environment.
• Technical Proficiency: Advanced Excel (pivot tables, VBA, advanced formulas), Power BI (data modeling, DAX, visual storytelling), and SAP (FI/CO modules) expertise.
• Language Skills: Fluent in English (written and spoken); additional language proficiency is a plus.
• Legal Status: Authorized to work in the United States without sponsorship.
• Travel Flexibility: Willingness to travel up to 10% of the time to support regional initiatives.

Preferred Qualifications

• Experience designing incentive programs for SaaS or healthcare technology companies.
• Proficiency with SQL, Python, or R for data manipulation and predictive modeling.
• Knowledge of healthcare reimbursement models, payer contracts, and regulatory frameworks (e.g., HIPAA, GDPR).
• Strong project management skills, with a track record of delivering complex initiatives on time and within budget.
• Demonstrated ability to influence senior stakeholders and drive cross‑functional alignment.

Skills & Competencies

• Analytical Thinking: Ability to dissect complex datasets, identify trends, and translate findings into actionable insights.
• Strategic Vision: Understand how incentive structures impact revenue, customer retention, and market positioning.
• Communication: Articulate complex concepts to both technical and non‑technical audiences; craft clear, concise reports and presentations.
• Collaboration: Thrive in a matrixed environment, building strong relationships across departments.
• Adaptability: Navigate ambiguity, pivot quickly, and maintain focus on high‑impact priorities.
• Attention to Detail: Ensure data integrity, compliance, and precision in all deliverables.

Career Growth & Learning Opportunities

At brighthush, your career path is designed to evolve with your ambitions. As a CIP Analyst, you will:

• Progress to senior leadership roles such as Director of Incentive Strategy or Head of Data Analytics.
• Engage in continuous learning through internal workshops, external certifications (e.g., Certified Analytics Professional, SAP FI/CO), and mentorship programs.
• Participate in cross‑functional projects that expose you to product development, market expansion, and global operations.
• Contribute to thought leadership by publishing white papers, speaking at industry conferences, and shaping best practices in incentive design.

Work Environment & Company Culture

brighthush champions a culture of inclusivity, innovation, and work‑life balance. Key highlights include:

• Remote‑First Flexibility: Work from any of our hubs—Heredia, Itapetininga, or Mexico City—or from the comfort of your home.
• Collaborative Spirit: Weekly cross‑team huddles, open‑door leadership, and a flat hierarchy encourage idea sharing.
• Health & Wellness: Comprehensive health plans, mental health resources, and on‑site fitness centers.
• Community Impact: Volunteer days, charitable partnerships, and sustainability initiatives that align with our mission.
• Recognition & Rewards: Performance bonuses, spot awards, and a transparent recognition platform.

Compensation & Benefits

While specific figures vary by location and experience, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates and individual expertise.
• Performance‑based bonuses tied to personal and company metrics.
• Equity options that allow you to share in brighthush’s long‑term success.
• Health, dental, and vision insurance with generous coverage.
• 401(k) matching and retirement planning resources.
• Paid time off, parental leave, and flexible scheduling.
• Professional development stipend and tuition reimbursement.
• Employee assistance programs and wellness subsidies.

How to Apply

Ready to elevate your career and shape the future of healthcare incentives? Submit your resume and a cover letter that highlights your relevant experience and why you’re excited about this role. Click the link below to apply directly through brighthush’s career portal.

Apply to this position at brighthush

Closing Statement

At brighthush, we believe that the right incentives unlock extraordinary performance. As our Senior Customer Incentive Plan Analyst, you will be at the forefront of this mission—leveraging data, strategy, and collaboration to create programs that drive growth, reward excellence, and ultimately improve patient outcomes worldwide. If you are a data‑driven strategist with a passion for finance and a desire to make a tangible impact, we invite you to join our dynamic team and help us redefine the future of healthcare.