Senior Customer Sales Analyst – Driving Data‑Powered Growth, Category Optimization, and Strategic Sales Intelligence at brighthush

About brighthush

brighthush is at the forefront of retail transformation, turning everyday grocery shopping into a personalized, data‑driven experience. By marrying advanced analytics, artificial intelligence, and deep consumer insight, we empower grocery partners across the United States to unlock hidden growth, streamline operations, and deliver healthier choices to shoppers. Our global footprint spans retail, supply chain, and technology, positioning us as the go‑to partner for brands that want to stay ahead in an increasingly competitive marketplace.

Our mission is simple yet ambitious: make every store visit smarter, healthier, and more enjoyable for customers while driving sustainable, profitable growth for our partners. We do this by leveraging cutting‑edge analytics, AI, and category management to uncover opportunities that were previously invisible to the naked eye. At brighthush, data is not just a tool—it’s the engine that powers every decision, from shelf placement to promotional strategy.

Why Join brighthush?

When you become part of brighthush, you’ll be immersed in a culture that celebrates curiosity, collaboration, and impact. We empower our teams to experiment, learn, and iterate at speed, ensuring that every idea has the chance to shape the future of retail. Our remote‑first environment offers the flexibility to work from anywhere while staying connected through virtual huddles, collaborative tools, and a vibrant community of data enthusiasts.

At brighthush, you’ll experience:

• Direct influence on top‑line growth for leading grocery partners across the United States.
• Ownership of the full analytics lifecycle—from data ingestion to storytelling.
• Cross‑functional collaboration with sales, marketing, supply chain, and IT teams.
• Continuous improvement of sales intelligence processes that drive real business outcomes.
• Career acceleration through mentorship, training, and hands‑on impact.

Role Overview

The Senior Customer Sales Analyst (CSA) is a pivotal internal role that delivers actionable business insights and recommendations to the brighthush Customer Business Teams. By applying category management principles, the CSA identifies growth opportunities and evaluates key sales levers such as promotion, pricing, distribution, and assortment. The analyst also leads training initiatives, manages data for sales planning, and continually refines the delivery of sales intelligence.

Key Responsibilities

• Data Stewardship & Insight Generation: Act as a subject‑matter expert in analyzing syndicated, internal shipment, supply chain, and other data sources to generate actionable insights across key sales levers.
• Advanced Analytics: Employ advanced problem‑solving skills to identify trends and actionable insights from large, complex datasets, using statistical techniques and predictive modeling where appropriate.
• Stakeholder Communication: Ensure that customer, consumer, and category insights are delivered effectively to stakeholders through clear, concise, and compelling storytelling.
• Category Reviews: Conduct quarterly and annual category reviews and periodic assessments to track performance, benchmark against competitors, and recommend strategic initiatives.
• Storytelling & Presentation: Pull relevant data and information to build compelling selling stories that resonate with the sales team and executive leadership.
• Training & Enablement: Develop impactful, customer‑specific selling stories and lead information and training activities to elevate the analytical capabilities of the sales organization.
• Process Improvement: Continuously improve processes for delivering sales intelligence, ensuring accuracy, timeliness, and relevance.
• Collaboration with IT: Work closely with IT to maintain data pipelines, dashboards, and reporting tools, ensuring seamless data flow and system reliability.
• Cross‑Functional Leadership: Lead cross‑functional initiatives that span sales, marketing, supply chain, and finance, driving alignment and execution of category strategies.

Essential Qualifications

• Advanced proficiency in Microsoft Excel, including Power Query, XLOOKUP, INDEX/MATCH, PivotTables, and slicers for dynamic dashboards.
• Strong analytical mindset with the ability to interpret data from multiple sources and derive actionable insights.
• Solid understanding of sales processes and category management principles.
• Experience working within a Customer Business Team framework and collaborating with cross‑functional stakeholders.
• Excellent organizational skills: ability to plan, prioritize, and execute tasks independently.
• Exceptional communication skills—written, verbal, and presentation—to convey complex insights to non‑technical audiences.

Preferred Qualifications

• Proficiency in Microsoft Power BI for building interactive reports and visualizations.
• Experience with Python or R for data manipulation, predictive modeling, and statistical analysis.
• SQL knowledge for querying databases, joining tables, and optimizing performance.
• Familiarity with DAX calculations, data cleaning, and data modeling.
• Experience with data governance and data quality frameworks.

Skills & Competencies

• Analytical Excellence: Ability to dissect complex data sets, identify patterns, and translate findings into actionable business recommendations.
• Strategic Thinking: Vision to see the big picture while managing day‑to‑day details, ensuring alignment with long‑term business goals.
• Communication Mastery: Skill to distill technical insights into clear, persuasive narratives for diverse audiences.
• Collaboration & Influence: Proven track record of working effectively across departments and influencing decision‑makers.
• Adaptability: Comfortable navigating ambiguity, shifting priorities, and evolving data landscapes.
• Continuous Learning: Commitment to staying current with industry trends, emerging technologies, and best practices in analytics and category management.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to be dynamic and rewarding. As a Senior CSA, you’ll:

• Progress to senior analyst or lead roles within the analytics or category management teams.
• Take on project leadership responsibilities, managing cross‑functional initiatives that shape the future of retail analytics.
• Participate in continuous learning programs, including certifications in Power BI, SQL, and advanced analytics.
• Mentor junior analysts and contribute to the development of best practices across the organization.
• Engage in strategic projects that influence company‑wide decisions and drive innovation.

Work Environment & Schedule

This is a fully remote position, allowing you to work from your preferred home office. The role operates on a salaried, exempt schedule, providing flexibility to align with customer and internal expectations while maintaining a healthy work‑life balance. You’ll have access to virtual collaboration tools, regular team huddles, and a supportive community of data professionals.

Compensation & Benefits

While specific figures may vary based on geographic location and experience, brighthush offers a competitive salary range that reflects industry standards and your expertise. In addition, we provide a comprehensive benefits package that includes:

• Health, dental, and vision insurance with generous coverage options.
• 401(k) retirement plan with company match.
• Generous paid time off, including vacation, sick leave, and personal days.
• Flexible work hours and remote‑first policy.
• Professional development stipend for courses, certifications, and conferences.
• Employee wellness programs, including virtual fitness classes and mental health resources.
• Annual company‑wide retreats and team‑building events (virtual or in‑person).

How to Apply

Ready to take your career to the next level and help shape the future of grocery retail? Click the link below to submit your application and join the brighthush team.

Apply to brighthush Today

We look forward to discovering how your expertise and passion for data‑driven growth can help us continue to innovate and deliver exceptional value to our partners and customers. Join brighthush and be part of a team that turns data into action, insight into strategy, and strategy into measurable success.