Senior Customer Sales Manager – Direct & Broker Sales Leadership for Medium/Large Accounts at brighthush

About brighthush

brighthush is a forward‑thinking, customer‑centric organization that thrives on innovation, collaboration, and a relentless pursuit of excellence. With a global footprint that spans diverse markets, we empower our teams to deliver transformative solutions that resonate with consumers and partners alike. Our culture is built on integrity, agility, and a shared commitment to creating value for every stakeholder.

Position Overview

As a Senior Customer Sales Manager at brighthush, you will be the driving force behind our direct selling and broker‑based initiatives. Your mission is to cultivate and expand relationships with medium to large accounts, ensuring that our products reach the right retailers, distributors, and wholesalers at the highest level of profitability. You will blend strategic insight with hands‑on execution, leveraging data, market intelligence, and a deep understanding of the retail and grocery landscape to deliver measurable results.

Key Responsibilities

• Direct Sales Leadership: Execute direct selling functions at the headquarters level of retailers, distributors, and wholesalers, driving revenue growth and market penetration.
• Broker Management: Recruit, train, and mentor a portfolio of brokers, aligning their efforts with brighthush’s strategic objectives and ensuring consistent performance.
• Performance Oversight: Conduct regular broker reviews, providing constructive feedback, identifying strengths, and implementing improvement plans to maximize sales impact.
• Account Coordination: Lead and participate in key account meetings, ensuring that all interactions reflect brighthush’s brand values and business goals.
• Profitability Management: Maintain corporate‑mandated profit contribution levels by managing assigned spending budgets, optimizing resource allocation, and monitoring financial performance.
• Data‑Driven Opportunity Identification: Utilize syndicated data sources (e.g., AC Nielsen) to uncover market trends, assess competitive positioning, and generate actionable insights for senior leadership.
• Cross‑Functional Collaboration: Partner with Marketing, Product Development, and Sales Management to develop regional initiatives, promotional strategies, and go‑to‑market plans.
• Travel & Representation: Travel nationally 25–50% of the time to meet clients, attend trade shows, and represent brighthush at industry events.

Essential Qualifications

• Bachelor’s degree in Business, Economics, Marketing, Finance, or a related field.
• Minimum of 8–10 years of field sales experience, with a proven track record in direct and broker sales.
• In‑depth knowledge of the retail and grocery sectors, including national account policies, strategies, and operating procedures.
• Expertise in broker management, motivational techniques, and performance coaching.
• Proficiency in analyzing syndicated data (e.g., AC Nielsen) and translating insights into actionable sales strategies.
• Strong analytical skills, with the ability to evaluate sales performance, profitability, and market dynamics using technology tools.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel extensively (25–50%) across the United States.

Preferred Qualifications

• Experience working with regional grocery chains and national account teams.
• Prior exposure to the food and beverage industry, particularly in shelf‑stable and frozen product categories.
• Advanced proficiency in CRM platforms, data analytics software, and Microsoft Office Suite.
• Demonstrated success in leading cross‑functional teams and driving complex sales initiatives.
• Knowledge of emerging retail technologies, e‑commerce platforms, and digital marketing strategies.

Skills & Competencies

• Strategic Thinking: Ability to develop long‑term sales strategies that align with corporate goals.
• Relationship Building: Proven skill in building trust with key stakeholders, including retailers, distributors, and brokers.
• Data Literacy: Comfortable working with large datasets, interpreting trends, and making data‑driven decisions.
• Leadership & Coaching: Experience in mentoring teams, fostering a culture of continuous improvement, and driving high performance.
• Adaptability: Thrives in a fast‑paced, dynamic environment and can pivot quickly in response to market changes.
• Financial Acumen: Strong understanding of budgeting, forecasting, and profitability analysis.
• Communication: Exceptional verbal and written communication skills, with the ability to influence at all levels.

Career Growth & Learning Opportunities

At brighthush, we believe that your professional development is as important as your contributions to the business. As a Senior Customer Sales Manager, you will:

• Progress into senior leadership roles such as Director of Sales or Vice President of Channel Strategy.
• Participate in executive‑level training programs focused on strategic leadership, negotiation, and market intelligence.
• Engage in cross‑functional projects that expose you to product development, supply chain, and marketing.
• Benefit from a mentorship program that pairs you with seasoned leaders across the organization.
• Access to industry conferences, webinars, and workshops to stay ahead of retail and grocery trends.

Work Environment & Company Culture

brighthush fosters a collaborative, inclusive, and high‑energy workplace where every voice is heard. Our culture is defined by:

• Innovation: Encouraging creative problem‑solving and experimentation.
• Teamwork: Cross‑departmental collaboration that breaks down silos.
• Recognition: Celebrating achievements through awards, spot bonuses, and public acknowledgment.
• Work‑Life Balance: Flexible work arrangements, generous paid time off, and a focus on employee well‑being.
• Diversity & Inclusion: A commitment to building a workforce that reflects the communities we serve.

Compensation & Benefits

We offer a competitive total rewards package that includes:

• Base Salary: $104,141 – $173,568 per year, commensurate with experience and performance.
• Performance Incentives: Annual bonus potential tied to individual and company metrics.
• Health & Wellness: Comprehensive medical, dental, vision, prescription drug coverage, and telemedicine services.
• Financial Security: 401(k) plan with company match, life and disability insurance, and flexible spending accounts.
• Professional Development: Tuition reimbursement, leadership training, and access to industry certifications.
• Work‑Life Perks: Paid parental leave, generous vacation and sick days, employee discounts, wellness programs, and a supportive work environment.

How to Apply

If you are ready to lead brighthush’s direct and broker sales initiatives, drive growth, and make a lasting impact, we encourage you to apply today. Submit your resume and a cover letter outlining your relevant experience and why you’re the ideal fit for this role.

Closing Statement

At brighthush, we are on a mission to redefine the retail experience through innovation, partnership, and customer focus. As a Senior Customer Sales Manager, you will play a pivotal role in shaping our market presence and delivering value to our partners and consumers. Join us, and together we’ll build a brighter future.