Senior Dental Insurance & Prior Authorization Virtual Assistant – Remote Full‑Time Specialist for Pediatric Dental Practice at brighthush – Expert in Claims Processing, Eligibility Verification, and Workflow Optimization

About brighthush

brighthush is a forward‑thinking, technology‑driven partner that empowers dental practices across the United States to streamline operations, elevate patient experience, and accelerate revenue growth. Our mission is simple yet powerful: provide dental teams with the tools, knowledge, and support they need to deliver exceptional care while keeping administrative overhead to a minimum. At brighthush, we celebrate a culture of continuous learning, collaboration, and innovation, and we’re looking for talented individuals who share our passion for excellence in dental practice management.

Why brighthush?

As a remote‑first organization, brighthush values flexibility, autonomy, and professional development. When you join our team, you’ll enjoy:

• Competitive hourly rates that grow with your experience and performance.
• Bi‑weekly pay via a reliable payment platform, ensuring quick and reliable compensation.
• Access to cutting‑edge practice management software and comprehensive training resources.
• A supportive community of dental professionals and virtual assistants.
• Clear pathways to advance into senior VA roles, project management, or practice consulting.

Position Overview

We are seeking an experienced Dental Insurance & Prior Authorization Virtual Assistant to support a thriving pediatric dental practice located in Nevada. This full‑time, remote role requires a detail‑oriented professional who can manage insurance claims, authorizations, and patient eligibility with precision and care. You will be the linchpin that keeps the practice’s revenue cycle running smoothly, ensuring that every patient receives the coverage they deserve and that the practice’s financial health remains robust.

What You’ll Do Every Day

In this role, you’ll be the first line of defense against billing hiccups and the champion of patient satisfaction. Your daily activities will include:

• Reviewing, processing, and resolving rejected or denied dental claims, ensuring timely follow‑up and accurate documentation.
• Submitting and tracking referrals and pre‑authorizations for specialty procedures, coordinating with insurance carriers and the dental team.
• Verifying PPO dental insurance coverage for scheduled patients, confirming eligibility, benefits, and out‑of‑pocket responsibilities.
• Maintaining up‑to‑date insurance records and documentation in the practice’s electronic medical record (EMR) system.
• Communicating professionally with insurance companies, patients, and internal staff to clarify coverage and resolve issues.
• Collaborating with the dental team to ensure seamless patient flow and billing accuracy.
• Adhering to HIPAA regulations and using a HIPAA‑compliant virtual desktop environment.
• Utilizing time‑tracking and productivity monitoring tools to maintain high efficiency.
• Participating in regular training sessions and process improvement meetings.

Essential Qualifications

• Minimum of 2 years’ experience in dental insurance processing, prior authorization, or a related virtual assistant role.
• Proficiency with claims, referrals, pre‑authorizations, and PPO verification workflows.
• Strong written and verbal communication skills in English, with an eye for detail and accuracy.
• Experience with brighthush’s platform is highly preferred.
• Familiarity with brighthush’s tools and/or other practice management systems is a plus.
• Background in pediatric dentistry is an advantage, but not mandatory.
• Comfortable using virtual desktop infrastructure and remote collaboration tools.
• Self‑motivated, organized, and able to manage multiple priorities in a fast‑paced environment.

Preferred Qualifications

• Knowledge of dental billing codes and insurance reimbursement processes.
• Experience working with dental practices in the Nevada market.
• Previous brighthush experience with a virtual assistant or administrative support role.
• Certification or coursework in healthcare administration or related fields.

Core Skills & Competencies

• Insurance Claims Management
• Prior Authorization & Referral Coordination
• PPO Verification & Eligibility Checks
• HIPAA Compliance & Data Security
• EMR Proficiency (brighthush, other similar systems)
• Time Management & Productivity Tools
• Excellent Interpersonal & Customer Service Skills
• Problem‑Solving & Analytical Thinking
• Adaptability & Continuous Learning

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Dental Insurance & Prior Authorization Virtual Assistant, you will have the chance to:

• Progress to a Senior VA role, overseeing a portfolio of dental practices.
• Transition into a Practice Management Consultant position, advising on workflow optimization and revenue cycle improvements.
• Lead training initiatives for new hires, sharing best practices and industry insights.
• Participate in cross‑functional projects that shape the future of dental practice support.
• Access ongoing professional development courses, webinars, and certifications.

Work Environment & Culture at brighthush

Our remote‑first culture means you can work from anywhere while staying connected to a vibrant, collaborative team. We foster:

• Transparent communication through weekly virtual huddles and real‑time chat channels.
• Recognition programs that celebrate individual and team achievements.
• A culture of experimentation where new ideas are welcomed and tested.
• Regular virtual social events, from trivia nights to wellness challenges.
• Mentorship opportunities with senior leaders who are passionate about your growth.

Compensation, Perks, and Benefits

While specific figures may vary based on experience, you can expect:

• Competitive hourly rates that increase with performance and tenure.
• Bi‑weekly direct deposit for consistent cash flow.
• Access to a comprehensive benefits package, including health, dental, and vision insurance options for eligible employees.
• Paid time off and flexible scheduling to support work‑life balance.
• Professional development stipend for courses, certifications, and conferences.
• Employee wellness program featuring virtual fitness classes and mental health resources.
• Technology stipend to ensure you have the best tools for remote work.

How to Apply

Ready to join a team that values expertise, innovation, and patient care? Click the link below to submit your application and take the next step in your career with brighthush.

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