Senior Executive & CRM Lead Management Virtual Assistant – Real Estate & Sales Operations Specialist at brighthush

About brighthush

At brighthush, we are redefining the way real estate professionals and high‑growth businesses manage their most valuable assets: people, data, and relationships. Our mission is to empower teams with cutting‑edge technology, streamlined processes, and a culture of continuous improvement. Whether you’re a seasoned broker, a dynamic startup founder, or a corporate sales leader, brighthush provides the tools, support, and expertise you need to stay ahead of the curve.

Why Join brighthush?

When you become part of the brighthush family, you’re not just filling a role—you’re stepping into a future of growth, learning, and impact. We offer:

• Remote work flexibility with a fully equipped home office stipend.
• Competitive base salary plus performance‑based bonuses.
• Unlimited professional development budget for courses, certifications, and conferences.
• Health, dental, and vision plans, plus a 401(k) match.
• Annual company retreats, wellness programs, and a vibrant virtual community.
• Clear career pathways—from Virtual Assistant to Operations Manager, Director of Client Success, and beyond.

Position Overview

We are seeking a highly organized, tech‑savvy, and proactive Executive & CRM Lead Management Virtual Assistant to become the backbone of our real estate and sales teams. In this hybrid role, you will blend executive support with deep CRM expertise, ensuring that every lead, client, and task is captured, tracked, and acted upon with precision.

Key Responsibilities

• CRM Administration & Data Integrity – Manage and maintain leading CRM platforms such as Lofty, Follow Up Boss, BoldTrail, KVCore, GoHighLevel, and other industry‑standard tools.
• Lead Lifecycle Management – Add, update, tag, categorize, and organize lead records; maintain accurate contact information, lead statuses, notes, reminders, tasks, and communication history.
• Quality Assurance & Cleanup – Regularly audit CRM records to identify incomplete data, duplicate contacts, overdue tasks, and missing follow‑ups; execute data cleansing initiatives.
• Pipeline & Campaign Coordination – Assign leads to appropriate team members, stages, pipelines, or campaigns; add prospects to approved drip campaigns, follow‑up sequences, and CRM automations.
• Communication & Outreach – Draft and send approved property information, updates, and follow‑up emails to prospects and clients; track response rates and adjust outreach strategies.
• Lead Tracking & Reporting – Monitor cold, warm, and hot leads; ensure timely follow‑up activities; generate pipeline reports and dashboards for leadership.
• Executive Calendar & Priority Management – Support calendar management, executive scheduling, appointments, reminders, and daily priorities; track executive assignments, deadlines, and pending items.
• Administrative Workflow Support – Assist with listing input, MLS updates, property information, and general real estate administrative tasks.
• Reporting & Documentation – Prepare task summaries, lead updates, pipeline information, and executive reports; maintain SOPs, checklists, and process documentation.
• Stakeholder Communication – Provide clear daily updates on completed tasks, pending items, lead activity, questions, and potential blockers; maintain professionalism and confidentiality at all times.

Essential Qualifications

• Proven experience in executive assistance, CRM management, lead management, real estate administration, or sales support.
• Fluent in written and spoken English with exceptional communication skills.
• Outstanding organizational abilities and meticulous attention to detail.
• Demonstrated track record of maintaining accurate lead and client records.
• Strong follow‑up, task‑management, and deadline‑tracking capabilities.
• Comfortable navigating CRM systems, spreadsheets, email, calendars, and online collaboration tools.
• Ability to juggle multiple priorities, leads, tasks, and follow‑up activities simultaneously.
• Experience supporting executives, business owners, real estate professionals, or sales teams.
• Adherence to Standard Operating Procedures and detailed instructions.
• Reliable high‑speed internet connection and a professional remote‑work setup.
• Consistent attendance during scheduled working hours and proactive communication.
• Proactive, professional, detail‑focused, coachable, and committed to CRM accuracy.

Preferred Experience & Skills

• Supporting U.S.‑based real estate teams or business owners.
• Hands‑on experience with real estate CRMs: Lofty, Follow Up Boss, BoldTrail, KVCore, GoHighLevel.
• Expertise in cold, warm, and hot lead tracking.
• Lead pipeline management and database cleanup.
• Designing and executing email follow‑up and drip campaigns.
• CRM automation and follow‑up sequences.
• Executive calendar and priority management.
• MLS listing input and real estate administrative support.
• Proficiency with Google Workspace, Microsoft Office, spreadsheets, and reporting tools.

What We Offer You

At brighthush, we believe that a great team is built on trust, growth, and shared purpose. In addition to a competitive salary, you’ll receive:

• Remote work flexibility with a home‑office stipend.
• Annual professional development budget for courses, certifications, and industry events.
• Health, dental, vision, and life insurance plans.
• 401(k) with company match.
• Paid time off, holidays, and a generous parental leave policy.
• Annual company retreats, wellness initiatives, and a vibrant virtual community.
• Clear career progression pathways and mentorship opportunities.

How to Apply

If you’re ready to bring your executive support expertise and CRM mastery to a forward‑thinking, high‑growth environment, we want to hear from you. Click the button below to submit your application and join the brighthush team.