Senior Night Shift Data Entry Specialist – Real‑Time Incident Management & Geographic Data Accuracy Champion – Remote (00:00‑08:00) – brighthush

About brighthush

brighthush is a trailblazing technology company that fuses cutting‑edge software engineering with an uncompromising commitment to data integrity. Our flagship product is a global mapping platform that powers navigation, logistics, and emergency response for millions of users worldwide. From the moment a traffic incident is reported to the instant a delivery driver receives a detour, brighthush’s platform keeps the world moving smoothly. We thrive on solving complex problems with elegant, scalable solutions, and we do it all from a fully remote, distributed workforce. At brighthush, we believe that the best ideas come from diverse minds working together, no matter where they are located.

Why Join brighthush?

When you become part of brighthush, you’re not just filling a role—you’re stepping into a dynamic ecosystem where your contributions directly influence real‑world outcomes. Our culture is built on transparency, continuous learning, and a shared commitment to excellence. We celebrate diversity, encourage curiosity, and reward initiative. Whether you’re a seasoned professional or just starting your career in IT, brighthush provides the tools, mentorship, and opportunities to grow.

Role Overview

As a Night Shift Data Entry Specialist, you will be the frontline guardian of our real‑time incident database. Your meticulous attention to detail and ability to process information quickly will keep our global mapping platform accurate and reliable during the critical overnight hours. You’ll work closely with cross‑functional teams—product, engineering, and customer support—to capture, verify, and update incident data from multiple sources.

Key Responsibilities

• Real‑time Incident Monitoring: Continuously scan designated regions for traffic incidents, natural events, and infrastructure disruptions.
• Data Capture & Validation: Record essential details—location coordinates, incident type, severity, and status—using our proprietary data entry tools.
• Multi‑Source Integration: Pull information from live feeds, partner APIs, and user reports, ensuring consistency across all channels.
• Accuracy & Timeliness: Maintain a 99.5% accuracy rate while meeting strict turnaround times for incident updates.
• Incident Lifecycle Management: Update incident status as conditions evolve, and close incidents once resolved, confirming all data is finalized.
• Quality Assurance: Perform regular audits of entered data, flag discrepancies, and collaborate with QA teams to refine processes.
• Collaboration & Communication: Engage with remote teammates via chat, video, and shared documentation to resolve ambiguities and share insights.
• Continuous Improvement: Suggest workflow enhancements, automation opportunities, and best practices to streamline data entry.
• Documentation & Reporting: Generate daily and weekly reports on incident trends, data quality metrics, and process bottlenecks.
• Compliance & Security: Adhere to data protection policies, ensuring all sensitive information is handled securely.

Essential Qualifications

• English Proficiency: Minimum B1+ level, with strong reading and writing skills to interpret incident reports and communicate with global teams.
• Attention to Detail: Exceptional focus, especially under tight deadlines and during night shifts.
• Multitasking & Speed: Comfortable juggling multiple browser tabs or windows, with a fast typing speed (≥ 60 WPM).
• Reliability & Punctuality: Demonstrated ability to adhere to shift schedules and maintain high performance during overnight hours.
• Adaptability: Quick learner who thrives in a fast‑moving environment and can absorb new tools and processes rapidly.
• Problem‑Solving Mindset: Ability to diagnose data inconsistencies and propose actionable solutions.
• Team Orientation: Willingness to collaborate across time zones and support teammates when needed.

Preferred Qualifications

• Experience in data entry, customer support, or a related role.
• Familiarity with GIS tools or mapping platforms.
• Basic knowledge of SQL or data manipulation.
• Previous remote work experience, especially in a night‑shift capacity.
• Comfort with working in a multicultural, global team.
• Experience with data validation frameworks or automated data pipelines.

Skills & Competencies

• Technical Proficiency: Comfortable using spreadsheets, data entry software, and web‑based dashboards.
• Analytical Thinking: Ability to interpret raw data and translate it into actionable information.
• Communication: Clear, concise written communication in English; verbal communication skills are a plus.
• Time Management: Prioritize tasks effectively to meet real‑time deadlines.
• Problem‑Solving: Identify and resolve data inconsistencies or system issues proactively.
• Team Player: Collaborate seamlessly with remote teammates across time zones.
• Adaptability: Quickly learn new tools, processes, and industry terminology.
• Data Integrity Focus: Strong commitment to maintaining high data quality standards.

Career Growth & Learning Opportunities

• Structured onboarding program with mentorship from senior data specialists.
• Access to internal training modules covering GIS, data analytics, and product knowledge.
• Clear career ladder: Data Entry Specialist → Senior Specialist → Lead Specialist → Manager.
• Opportunities to transition into product, engineering, or data science roles based on performance and interest.
• Annual hackathons and innovation challenges to spark creativity and cross‑department collaboration.
• Regular knowledge‑sharing sessions with product and engineering teams.
• Support for external certifications in data management, GIS, or analytics.

Work Environment & Culture

• Fully remote setup with flexible scheduling—your 00:00‑08:00 shift is the only requirement.
• Inclusive, supportive culture that values work‑life balance and mental well‑being.
• Regular virtual coffee breaks, team‑building events, and open‑door policy with leadership.
• Transparent communication channels: Slack, Teams, and weekly all‑hands meetings.
• Commitment to continuous improvement—your feedback shapes processes and tools.
• Access to a global community of developers, designers, and data professionals.
• Encouragement to pursue side projects that align with brighthush’s mission.

Compensation & Benefits

• Competitive hourly rate aligned with industry standards for remote night‑shift data specialists.
• Performance‑based bonuses tied to accuracy, timeliness, and quality metrics.
• Health, dental, and vision insurance options (details provided during onboarding).
• Paid time off, including sick leave and personal days.
• Professional development stipend for courses, certifications, or conferences.
• Access to a company‑wide wellness program, including virtual fitness classes and mental health resources.
• Equity participation plan for long‑term employees.
• Flexible work‑from‑home stipend to optimize your home office setup.
• Annual stipend for remote work essentials (e.g., high‑speed internet, ergonomic equipment).

How to Apply

Ready to make a tangible impact on a global mapping platform while enjoying the flexibility of remote work? Click the link below to submit your application. We look forward to learning how your skills and passion align with brighthush’s mission.

Apply to brighthush

Join brighthush Today

At brighthush, we believe that the best solutions come from diverse minds working together. If you’re eager to sharpen your data skills, thrive in a fast‑paced environment, and contribute to a product that touches millions, we want to hear from you. Bring your curiosity, your dedication, and your love for precision to our night‑shift team and help keep the world moving smoothly, one incident at a time.