Senior Product Manager – B2B Customer Solutions & Enterprise SaaS Strategy at brighthush

About brighthush

brighthush is a forward‑thinking technology company that is redefining how businesses harness data to deliver exceptional customer experiences. With a portfolio that spans cloud‑native SaaS platforms, advanced analytics, and integrated ERP solutions, brighthush empowers enterprises to streamline operations, unlock insights, and drive sustainable growth. Our mission is simple: to make complex technology intuitive, actionable, and transformative for every stakeholder.

As a leader in the B2B tech ecosystem, brighthush has earned a reputation for innovation, agility, and a relentless focus on customer success. We are proud to serve a diverse range of industries—from finance and manufacturing to healthcare and retail—providing them with the tools they need to thrive in a digital world.

Why Join brighthush?

At brighthush, you’ll be part of a culture that celebrates curiosity, collaboration, and continuous learning. Our remote‑first environment gives you the flexibility to work from anywhere in the United States, while our distributed teams in San Francisco, Chicago, and Boston keep us connected to the pulse of the tech community. We invest heavily in professional development, offering mentorship programs, conference sponsorships, and access to cutting‑edge learning resources.

We believe that great people deserve great rewards. That’s why we offer a competitive compensation package, generous paid time off, flexible parental leave, health and wellness benefits, and a 401(k) plan with company match. Your contributions will be recognized, rewarded, and celebrated.

Position Overview

As a Senior Product Manager for B2B Customer Solutions, you will lead the vision, strategy, and execution of our enterprise SaaS offerings. You will collaborate with cross‑functional teams—including engineering, design, sales, and customer success—to deliver products that solve real business problems for our clients. Your deep understanding of ERP systems, analytics platforms, and enterprise workflows will be critical in shaping the future of our product portfolio.

Key Responsibilities

• Product Vision & Strategy: Define and own the long‑term roadmap for our B2B customer solutions, ensuring alignment with brighthush’s business goals and market demands.
• Stakeholder Management: Act as the primary liaison between internal teams and external partners, translating customer needs into actionable product requirements.
• Product Lifecycle Management: Oversee the end‑to‑end product lifecycle—from ideation and prototyping to launch, iteration, and retirement.
• Data‑Driven Decision Making: Leverage analytics platforms and ERP data to inform prioritization, measure success, and refine product features.
• Cross‑Functional Leadership: Partner with engineering, UX, marketing, and sales to ensure seamless delivery and adoption of new features.
• Market & Competitive Analysis: Conduct ongoing research to stay ahead of industry trends, emerging technologies, and competitor strategies.
• Customer Advocacy: Champion the voice of the customer in all product discussions, ensuring that solutions deliver tangible value.
• Performance Metrics: Define KPIs, track product performance, and report insights to senior leadership.
• Mentorship & Team Development: Coach junior product managers and contribute to building a high‑performing product organization.

Essential Qualifications

• Minimum 5 years of product management experience in B2B or enterprise SaaS environments.
• Proven track record of launching successful B2B products that drive revenue and customer satisfaction.
• Strong business acumen with the ability to translate complex technical concepts into clear business value.
• Hands‑on experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and analytics platforms (e.g., Tableau, Power BI, Looker).
• Excellent communication skills—both written and verbal—across technical and non‑technical audiences.
• Technical fluency: comfortable working with APIs, data pipelines, and cloud infrastructure.
• Experience working in a fast‑paced, remote‑first organization.
• U.S. residency or eligibility to work in the United States.

Preferred Qualifications

• Experience in the health tech or wellness industry, especially with wearable or IoT devices.
• Background in data science or analytics, with a deep understanding of data governance and privacy.
• Knowledge of agile product development methodologies and tools (e.g., Jira, Confluence, Figma).
• Experience leading product initiatives that integrate with third‑party platforms or ecosystems.
• Advanced degree in Business, Engineering, Computer Science, or a related field.

Core Skills & Competencies

• Strategic Thinking: Ability to see the big picture while managing day‑to‑day details.
• Customer‑Centric Mindset: Passion for solving real problems and delivering measurable outcomes.
• Analytical Rigor: Proficiency in data analysis, hypothesis testing, and metrics‑driven decision making.
• Collaboration & Influence: Skilled at building consensus and driving cross‑functional alignment.
• Adaptability: Comfortable navigating ambiguity and pivoting quickly in response to market shifts.
• Leadership: Experience mentoring junior team members and fostering a culture of continuous improvement.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is limited only by your ambition. We provide:

• Structured mentorship programs with senior leaders across product, engineering, and business units.
• Access to industry conferences, workshops, and certifications—fully reimbursed.
• Internal mobility pathways that allow you to explore roles in data science, UX, or sales engineering.
• Regular performance reviews that focus on growth, skill development, and career aspirations.
• Opportunities to lead high‑impact initiatives, such as launching a new product line or entering a new market segment.

Work Environment & Culture at brighthush

Our remote‑first model is built on trust, transparency, and a shared commitment to excellence. You’ll enjoy:

• Flexible work hours that accommodate different time zones and personal commitments.
• Monthly virtual town halls and quarterly all‑hands meetings to keep everyone aligned.
• Regular virtual coffee chats and team‑building activities to foster camaraderie.
• A culture that values experimentation, learning from failure, and celebrating successes.
• Inclusive hiring practices and a dedication to building a diverse workforce.

Compensation & Benefits

We offer a competitive base salary range of USD 127,000 – 178,000 per year, commensurate with experience and qualifications. In addition to base pay, you will receive:

• Performance‑based bonuses tied to product milestones and company growth.
• Health, dental, and vision insurance plans with generous coverage.
• 401(k) retirement plan with company match.
• Unlimited paid time off (PTO) policy to support work‑life balance.
• Generous parental leave for both mothers and fathers.
• Wellness stipend for gym memberships, meditation apps, or home office upgrades.
• Annual stipend for professional development courses and certifications.

How to Apply

If you are a visionary product leader who thrives in a dynamic, customer‑centric environment, we want to hear from you. Join brighthush and help shape the future of enterprise technology.

Ready to take the next step? Submit your application through our careers portal and let’s start a conversation about how you can make an impact at brighthush.