Senior Vaccine Sales & Customer Success Representative – Strategic Account Management – brighthush – Manhattan South

About brighthush

brighthush is a global leader in the development, manufacturing, and distribution of vaccines and pharmaceutical products that protect people worldwide from preventable diseases. With a legacy spanning over a century, brighthush combines cutting‑edge science with a deep commitment to public health, ensuring that life‑saving vaccines reach communities across every continent. Our mission is simple yet powerful: to create a healthier future by delivering innovative, high‑quality vaccines that safeguard the world’s most vulnerable populations.

Why Join brighthush?

At brighthush, you’ll be part of a dynamic, mission‑driven team that thrives on collaboration, curiosity, and continuous improvement. We celebrate diversity, empower our employees to take ownership of their work, and provide a work environment that balances autonomy with support. Whether you’re a seasoned sales professional or an emerging talent, brighthush offers a platform to grow, learn, and make a tangible impact on global health.

Position Overview

We are seeking an experienced Senior Vaccine Sales & Customer Success Representative to drive revenue growth, nurture strategic relationships, and champion the adoption of our vaccine portfolio across key markets in the Manhattan South region. This role combines the art of consultative selling with the science of vaccine science, requiring a blend of analytical acumen, persuasive communication, and a passion for improving patient outcomes.

Key Responsibilities

• Strategic Account Management: Own a portfolio of high‑value accounts, including hospitals, health systems, and public health agencies. Build and maintain long‑term relationships with key decision‑makers, ensuring alignment with their immunization goals.
• Consultative Selling: Conduct in‑depth needs assessments, develop tailored vaccine solutions, and deliver compelling presentations that articulate the clinical, economic, and operational benefits of brighthush products.
• Business Planning & Forecasting: Collaborate with internal stakeholders to create realistic sales forecasts, identify growth opportunities, and develop account plans that drive measurable results.
• Market Intelligence: Monitor industry trends, competitor activity, and regulatory changes. Translate insights into actionable strategies that keep brighthush ahead of the curve.
• Cross‑Functional Collaboration: Partner with Marketing, Medical Affairs, Supply Chain, and Regulatory teams to ensure seamless execution of product launches, promotional campaigns, and compliance initiatives.
• Travel & Presence: Travel up to 25% of the time to meet clients, attend conferences, and represent brighthush at industry events.
• Data‑Driven Decision Making: Leverage tools such as Vaccine IQ to track customer engagement, pipeline status, and performance metrics. Use data to refine strategies and report on progress to senior leadership.
• Compliance & Ethics: Adhere to all regulatory requirements, company policies, and ethical standards in every interaction.

Essential Qualifications

• Bachelor’s degree in Life Sciences, Business, Public Health, or a related field.
• Minimum of 3 years of proven sales experience in the pharmaceutical or vaccine industry, or a high school diploma with 6+ years of equivalent experience.
• Valid driver’s license and willingness to travel up to 25% of the time.
• Strong customer relationship management skills, with a track record of building trust and delivering results.
• Excellent analytical, problem‑solving, and communication abilities.
• Proficiency in using CRM systems and sales tools, including Vaccine IQ.
• Fluency in English; additional language skills are a plus.

Preferred Qualifications

• Experience in a senior sales role within the vaccine or broader pharmaceutical sector.
• Knowledge of immunization programs, public health policy, and payer dynamics.
• Demonstrated ability to manage complex, multi‑stakeholder accounts.
• Experience with data‑driven sales strategies and performance analytics.
• Leadership experience, mentoring junior sales staff or leading cross‑functional projects.

Core Competencies & Skills

• Strategic Thinking: Ability to see the big picture and translate it into actionable plans.
• Communication: Clear, persuasive, and tailored messaging for diverse audiences.
• Relationship Building: Establishing credibility and rapport with healthcare professionals and decision‑makers.
• Negotiation: Closing deals while maintaining long‑term partnership value.
• Adaptability: Thriving in a fast‑moving, regulated environment.
• Team Collaboration: Working effectively across functional teams.
• Data Literacy: Interpreting sales data, market research, and performance metrics.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by a robust learning ecosystem:

• Structured onboarding and continuous training programs covering product knowledge, sales techniques, and regulatory compliance.
• Access to industry conferences, webinars, and internal knowledge‑sharing sessions.
• Mentorship from senior leaders and peers across the organization.
• Clear pathways to advance into senior sales leadership, account management, or cross‑functional roles such as Product Management or Market Access.
• Opportunities to contribute to global initiatives, including vaccine research, public health campaigns, and digital transformation projects.

Work Environment & Culture at brighthush

Our culture is built on three pillars: Integrity, Innovation, and Impact. Employees at brighthush enjoy:

• Flexible remote work options with a hybrid model for those based in Manhattan South, North Wales, or New York City.
• A collaborative, inclusive environment where every voice is heard.
• Regular team‑building events, wellness programs, and community outreach initiatives.
• Recognition programs that celebrate achievements and milestones.

Compensation & Benefits

While the base salary for this role ranges from USD 106,200 to 167,200 per year, brighthush offers a comprehensive benefits package designed to support your well‑being and future:

• Competitive base salary plus performance‑based incentives.
• Generous paid time off, including vacation, sick leave, and personal days.
• Retirement savings plan with company matching.
• Health, dental, and vision insurance plans.
• Employee assistance programs and mental health resources.
• Professional development budget and tuition reimbursement.
• Employee stock purchase plan and equity options for eligible roles.
• Wellness initiatives such as gym memberships, mindfulness sessions, and health coaching.

How to Apply

If you are a passionate, results‑driven sales professional ready to make a difference in global health, we encourage you to apply. Join brighthush and help us bring life‑saving vaccines to the world’s most underserved communities.

Ready to take the next step? Submit your application through our careers portal or click the link below to explore this opportunity further.