Strategic Remote Customer Growth Manager II – Global Herbs & Spices – Drive Account Expansion & Innovative Solutions at brighthush

About brighthush

brighthush is a world‑leading brand in the herbs and spices sector, celebrated for turning everyday ingredients into culinary masterpieces. With a heritage that spans continents and a commitment to sustainability, brighthush has cultivated a reputation for quality, innovation, and customer delight. Our global footprint spans 70+ countries, and our product portfolio ranges from classic spice blends to cutting‑edge functional foods that cater to modern, health‑conscious consumers.

At brighthush, we believe that our people are the heart of our success. We foster a culture of collaboration, curiosity, and continuous learning. Whether you’re a seasoned sales veteran or an emerging talent, you’ll find a supportive environment that values your voice, encourages experimentation, and rewards results.

Why This Role Matters

As a Remote Customer Growth Manager II, you will be the linchpin between our dynamic product offerings and the diverse needs of our global customer base. Your strategic insights and executional excellence will directly influence revenue growth, market share, and brand loyalty. In a world where culinary trends evolve at lightning speed, your ability to anticipate customer demands and deliver tailored solutions will set brighthush apart from the competition.

Key Responsibilities

• Account Management & Expansion: Own a portfolio of key accounts, ensuring high levels of satisfaction while identifying upsell and cross‑sell opportunities that align with customer objectives.
• Strategic Planning: Develop and execute quarterly account plans that translate market insights into actionable sales strategies, ensuring alignment with corporate goals.
• Relationship Building: Cultivate long‑term partnerships with C‑suite executives, procurement managers, and culinary leads, positioning brighthush as a trusted advisor.
• Data‑Driven Decision Making: Leverage CRM analytics, market research, and customer feedback to refine targeting, pricing, and promotional tactics.
• Collaboration Across Functions: Partner with Marketing, Product Development, Supply Chain, and Finance to deliver integrated solutions that meet customer timelines and budgets.
• Performance Reporting: Present regular sales forecasts, pipeline updates, and performance metrics to senior leadership, highlighting insights and recommending corrective actions.
• Innovation & Solution Design: Work with the R&D team to co‑create new product bundles or customized spice solutions that address specific market segments.
• Team Leadership (Optional): Mentor junior account managers, share best practices, and contribute to a culture of high performance.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Food Science, or a related field.
• Minimum of 3 years of progressive experience in B2B sales, account management, or business development within the food, beverage, or consumer goods industry.
• Proven track record of meeting or exceeding sales targets in a competitive marketplace.
• Strong analytical skills with the ability to interpret sales data and market trends.
• Excellent communication and presentation skills, capable of engaging stakeholders at all levels.
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Self‑motivated, results‑oriented, and comfortable working independently in a remote environment.

Preferred Qualifications

• Experience in the herbs, spices, or broader food ingredients sector.
• Knowledge of global supply chain dynamics and regulatory considerations.
• Multilingual capabilities, particularly in Spanish, Mandarin, or French.
• Background in data visualization tools (e.g., Tableau, Power BI).
• Prior experience managing a team or leading cross‑functional projects.

Key Skills & Competencies

• Strategic Thinking: Ability to see the big picture while managing day‑to‑day details.
• Customer‑Centric Mindset: Deep empathy for customer challenges and a passion for delivering value.
• Negotiation & Influence: Skilled at navigating complex deals and securing win‑win outcomes.
• Adaptability: Thrives in a fast‑moving, evolving industry landscape.
• Collaboration: Works seamlessly with cross‑functional teams to achieve shared objectives.
• Digital Savvy: Comfortable leveraging technology to streamline processes and enhance customer interactions.

Career Growth & Learning Opportunities

At brighthush, your professional journey is supported by a robust learning ecosystem:

• Leadership Development Programs: Structured pathways to advance into senior sales, product, or regional leadership roles.
• Mentorship & Coaching: Pairing with seasoned executives to accelerate skill acquisition and career planning.
• Cross‑Functional Rotations: Opportunities to work in Marketing, R&D, or Supply Chain to broaden your business perspective.
• Global Exposure: Engage with international markets, attend global trade shows, and collaborate with teams across time zones.
• Continuous Learning: Access to industry conferences, online courses, and internal knowledge hubs.

Work Environment & Culture at brighthush

Our remote-first approach empowers you to work from anywhere while staying connected to a vibrant, collaborative community. We celebrate diversity, champion work‑life balance, and encourage a culture where ideas can flourish. At brighthush, you’ll find:

• Weekly virtual town halls with leadership.
• Monthly “Innovation Labs” where teams prototype new product concepts.
• Annual retreats that blend team building with culinary exploration.
• Flexible work schedules that respect personal commitments.
• Inclusive policies that support employees at every life stage.

Compensation, Perks & Benefits

While specific figures vary by role and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with experience.
• Performance‑based bonuses tied to individual and company metrics.
• Health, dental, and vision insurance for you and your dependents.
• Generous paid time off, including vacation, sick leave, and personal days.
• Flexible work‑from‑home stipend and ergonomic support.
• Employee wellness programs, including mental health resources and fitness subsidies.
• Professional development budget and tuition reimbursement.
• Stock‑option or equity participation plans for eligible employees.
• Discounts on brighthush products and partner offerings.

How to Apply

If you’re ready to elevate your career, drive meaningful growth, and join a brand that values innovation and people, we’d love to hear from you. Submit your application through the brighthush careers portal, and let’s explore how your expertise can shape the future of culinary excellence.

Join brighthush – Where Passion Meets Purpose

At brighthush, we’re more than a company; we’re a community of flavor enthusiasts, innovators, and problem‑solvers. Your role as a Remote Customer Growth Manager II will be pivotal in translating our culinary vision into real‑world success for our partners worldwide. If you’re driven by results, inspired by collaboration, and eager to make a tangible impact, this is the place for you.

Apply today and become part of a brand that’s redefining the way the world tastes the world.