Account Development Representative – Existing Customer Success, Remote, Competitive Hourly Pay + Performance Bonuses

About brighthush

At brighthush, we’re redefining the way businesses connect with their customers. Our mission is to empower organizations with cutting‑edge solutions that drive growth, streamline operations, and unlock new revenue streams. With a culture rooted in innovation, collaboration, and continuous learning, brighthush is a place where talent thrives and ideas flourish. Whether you’re a seasoned sales professional or an ambitious newcomer, you’ll find a supportive environment that rewards hard work, creativity, and a passion for customer success.

Why Join brighthush?

• Competitive Compensation: Earn a base hourly rate of $22–$25, with the opportunity to boost your earnings through attractive performance bonuses.
• Remote Flexibility: Work from the comfort of your home while staying connected to a vibrant, distributed team.
• Career Growth: Accelerate your career with clear advancement paths, mentorship programs, and access to industry‑leading training.
• Inclusive Culture: Experience a workplace that celebrates diversity, fosters belonging, and encourages every voice to be heard.
• Impactful Work: Play a pivotal role in expanding our existing customer base, driving revenue, and shaping the future of our solutions.

Key Responsibilities

As an Account Development Representative at brighthush, you will be the catalyst that turns existing relationships into new opportunities. Your day‑to‑day activities will include:

• Conducting proactive outreach to current customers across Wisconsin, Texas, Georgia, and Florida to identify upsell and cross‑sell opportunities.
• Managing a defined territory of accounts, ensuring consistent engagement and timely follow‑ups.
• Building and nurturing strong, long‑lasting relationships with key stakeholders, understanding their evolving needs, and positioning brighthush solutions as the optimal choice.
• Collaborating closely with the Sales, Marketing, and Customer Success teams to align on account strategies and share insights.
• Utilizing Salesforce and other CRM tools to track interactions, forecast revenue, and maintain accurate account records.
• Leveraging Microsoft Copilot and other productivity tools to streamline outreach, personalize communications, and accelerate deal cycles.
• Analyzing account performance metrics, preparing regular reports, and presenting findings to senior leadership.
• Participating in ongoing training sessions to stay current on product updates, industry trends, and best sales practices.

Essential Qualifications

• Minimum of 1 year of B2B sales experience, preferably in a SaaS or technology environment.
• Proven track record in full account management or territory management, with measurable results in revenue growth.
• Strong outreach skills: adept at cold calling, email campaigns, and social selling to generate qualified leads.
• Excellent relationship‑building abilities, with a consultative approach to understanding client challenges.
• Comfortable navigating multiple systems, including Salesforce, Microsoft Copilot, and online catalogs.
• Must be a resident of Wisconsin, Texas, Georgia, or Florida to qualify for remote work.
• Strong communication skills, both written and verbal, with the ability to articulate complex solutions simply.
• Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced, results‑driven environment.

Preferred Qualifications

• Experience with B2B account expansion and upsell strategies.
• Knowledge of the healthcare, finance, or retail sectors.
• Proficiency in data analysis and reporting tools.
• Previous experience working remotely with a distributed team.
• Certifications in sales methodologies (e.g., SPIN, MEDDIC, or Challenger).

Skills & Competencies

• Strategic Thinking: Ability to map account opportunities and develop actionable plans.
• Negotiation & Closing: Skilled at navigating objections and securing agreements.
• Tech Savvy: Comfortable with CRM systems, productivity suites, and emerging sales tech.
• Collaboration: Works seamlessly with cross‑functional teams to deliver customer value.
• Adaptability: Quickly adjusts to changing priorities and market dynamics.
• Customer‑Centric Mindset: Prioritizes client success and long‑term partnership.

Career Growth & Learning Opportunities

At brighthush, we believe that growth is a shared journey. As an Account Development Representative, you’ll have access to:

• Structured onboarding and mentorship programs to accelerate your ramp‑up.
• Regular skill‑building workshops covering advanced sales techniques, product deep dives, and industry insights.
• Clear promotion pathways to Senior Account Executive, Sales Manager, or Product Marketing Lead roles.
• Cross‑departmental projects that broaden your perspective and expand your network.
• Annual performance reviews that align your goals with company objectives and reward your contributions.

Work Environment & Culture

brighthush is a remote‑first organization that values flexibility, transparency, and collaboration. Our culture is built on:

• Open Communication: Regular virtual town halls, team stand‑ups, and one‑on‑ones keep everyone aligned.
• Innovation: A culture that encourages experimentation, learning from failures, and celebrating successes.
• Well‑Being: Access to mental health resources, wellness stipends, and flexible work hours.
• Diversity & Inclusion: Programs that promote equity, belonging, and diverse perspectives.
• Community Impact: Volunteer opportunities and corporate social responsibility initiatives that give back to local communities.

Compensation, Perks & Benefits

• Hourly Pay: $22–$25 per hour, commensurate with experience.
• Performance Bonuses: Earn additional income based on quarterly and annual targets.
• Remote Work: Work from home with a stipend for home office setup.
• Health & Wellness: Comprehensive health, dental, and vision plans (details provided upon offer).
• Retirement Savings: 401(k) plan with company match.
• Paid Time Off: Generous vacation, sick leave, and personal days.
• Professional Development: Reimbursement for courses, certifications, and conferences.
• Team Events: Annual retreats, virtual happy hours, and team‑building activities.

How to Apply

Ready to take the next step in your sales career? Submit your resume and a brief cover letter outlining why you’re the perfect fit for brighthush. We’re excited to learn how your experience and passion can help us expand our existing customer relationships and drive sustainable growth.

Apply now and join a team that values innovation, collaboration, and customer success. Let’s build the future together at brighthush.