Customer Development Specialist – Inside Sales Champion for Pet Health (Florida Atlantic Region – Jacksonville, Orlando, Savannah, GA)

Join brighthush – Pioneering a Healthier Future for Animals

At brighthush, the world’s leading animal health innovator, we believe that thriving animals create thriving communities. Our mission to enrich life through food and companionship drives every product, service, and partnership we forge. From farm livestock to beloved pets, we are dedicated to preventing disease, enhancing wellbeing, and delivering cutting‑edge solutions that matter.

Our culture is built on diversity, inclusion, and relentless curiosity. We celebrate fresh ideas, empower bold thinkers, and invest in the growth of every team member. When you join brighthush, you become part of a purpose‑driven family that values your unique perspective and supports you in shaping the future of animal health.

Why This Role Matters

As a Customer Development Specialist – Inside Sales for our Pet Health division, you will be the strategic bridge between brighthush’s innovative product portfolio and veterinary professionals across the Florida Atlantic region. Leveraging our proven Customer Value Selling (CVS) methodology, digital engagement tools, and data‑driven territory management, you will create memorable experiences that translate into measurable sales growth and lasting relationships.

Key Responsibilities

• Strategic Relationship Building: Cultivate and sustain long‑term partnerships with key veterinary practices, uncovering their unique challenges and aligning brighthush solutions to meet those needs.
• Territory Planning & Execution: Partner with regional sales districts to develop detailed business plans, nurture leads, and execute targeted campaigns that drive revenue in assigned zip codes.
• Multi‑Channel Customer Engagement: Utilize a blend of phone, email, virtual meetings, and customized digital content via our CRM platform (powered by brighthush) to deliver timely, relevant offers.
• Product Expertise & Launch Support: Maintain deep technical knowledge of the entire brighthush pet health portfolio, championing new product introductions and brand initiatives with confidence.
• Performance Management: Meet or exceed defined sales targets, pipeline metrics, and customer satisfaction scores while providing regular forecasts and insights to leadership.
• Data‑Driven Decision Making: Capture and analyze customer interactions in the CRM system, translating insights into actionable strategies that improve conversion rates.
• Cross‑Functional Collaboration: Work closely with marketing, veterinary affairs, and product teams to ensure messaging consistency and to leverage internal expertise for complex customer issues.

Minimum Qualifications (What You Need to Succeed)

• Education: Associate degree or high school diploma/GED with demonstrable experience in a comparable role.
• Experience: Proven track record in inside sales, preferably within the animal health or related life‑science sectors.
• Technical Proficiency: Comfortable navigating digital sales tools, especially CRM platforms (e.g., brighthush CRM) and collaboration suites such as MS Teams.
• Sales Methodology: Strong aptitude for Customer Value Selling (CVS) – the ability to articulate value, solve problems, and close deals.

Preferred Qualifications (What Gives You a Competitive Edge)

• Bachelor’s degree (BS/BA) in Business, Life Sciences, or a related field.
• Registered Veterinary Technician (RVT) certification or equivalent hands‑on animal health experience.
• Exceptional communication, presentation, and interpersonal skills, with a talent for influencing veterinary professionals.
• Deep understanding of the companion‑animal market, including trends, competitor landscape, and customer buying behaviors.
• Demonstrated ability to design and deliver creative, customer‑centric solutions that drive adoption.

Core Skills & Competencies

• Relationship Management: Ability to build trust quickly and maintain ongoing dialogue with busy veterinary practices.
• Analytical Thinking: Comfort interpreting sales data, market insights, and customer feedback to refine strategies.
• Digital Fluency: Proficiency with CRM systems, virtual meeting platforms, and digital content creation tools.
• Self‑Motivation & Discipline: Thrive in a remote work environment, managing time and priorities independently.
• Adaptability: Respond to evolving product portfolios, market conditions, and customer needs with agility.

Travel & Location

This is a remote, US‑based position. Candidates must reside within the Florida Atlantic region (Jacksonville, Orlando, Savannah, GA). Travel is minimal, typically 5‑10% of the time, for in‑person meetings, trade shows, or regional events.

Compensation, Perks & Benefits

Competitive Base Pay: Hourly rate ranging from $33.03 to $45.00, commensurate with experience, education, and demonstrated performance.

Performance Incentives: Eligibility for an annual bonus tied to individual and company results.

Comprehensive Benefits Package

• Health, dental, vision, and prescription drug coverage.
• Flexible Spending Accounts for healthcare and dependent care.
• Up to 6% 401(k) company match.
• Eight‑week parental leave and generous paid time off.
• Two week‑long company shutdowns (mid‑summer and year‑end) in addition to standard PTO.
• Multiple relocation assistance options for qualifying moves.
• Access to nine Employee Resource Groups fostering community and inclusion.
• Well‑being programs including employee assistance, fitness subsidies, and club activities.

Career Growth & Learning Opportunities

At brighthush, your development is a priority. You will have access to:

• Structured onboarding and mentorship from seasoned sales leaders.
• Continuous learning modules on advanced sales techniques, veterinary science, and digital marketing.
• Opportunities to transition into field‑based roles, product management, or regional sales leadership as you demonstrate success.
• Cross‑functional projects that broaden your exposure to research, regulatory affairs, and global market strategies.

Culture, Diversity & Inclusion

We recognize that diverse perspectives fuel innovation. brighthush is committed to building an environment where every voice is heard and valued. Our inclusive policies include:

• Proactive recruitment of under‑represented talent.
• Employee Resource Groups that celebrate cultural, gender, veteran, and LGBTQ+ identities.
• Regular inclusion training and open forums for feedback.
• Flexible work arrangements that support work‑life harmony.

If you don’t meet every single requirement, we still encourage you to apply. Many of our top performers started with a subset of the listed qualifications, and we believe potential and passion are just as important as experience.

How to Apply

Ready to make a tangible impact on animal health while advancing your sales career? Click the link below to submit your application through our secure portal.

Apply To This Job

Take the Next Step with brighthush

Imagine a career where every conversation you have helps a veterinarian keep a pet healthy, a farmer’s herd thriving, and families happier. At brighthush, you’ll be empowered to turn that vision into reality. Join us, bring your expertise, and grow alongside a team that’s as passionate about animals as you are.

Apply today and be part of a purpose‑driven organization that goes beyond for animals, customers, society, and our people.