Customer Experience Coordinator – Retail Excellence & Team Leadership at brighthush
About brighthush and the Retail Experience Revolution
At brighthush, we’re redefining what it means to shop with confidence. As a global leader in the off‑price retail sector, we combine a passion for fashion, a commitment to sustainability, and a relentless focus on customer delight. Our stores are more than just places to buy clothes and home goods; they’re vibrant communities where shoppers feel seen, valued, and inspired to express their unique style. If you thrive in a fast‑paced, people‑centric environment and want to help shape the next generation of retail experiences, brighthush is the place for you.
Why Join the brighthush Team?
When you become a Customer Experience Coordinator at brighthush, you’ll be at the heart of our mission to deliver exceptional service, foster teamwork, and drive continuous improvement. You’ll lead a dynamic group of Associates, ensuring every customer interaction is memorable and every store operation runs smoothly. In return, we offer:
- Competitive hourly pay ranging from $13.00 to $17.00, with potential for overtime and performance bonuses.
- Comprehensive benefits for full‑time and part‑time employees, including health, dental, and vision plans.
- Generous paid time off, holiday schedules, and employee discounts on all brighthush merchandise.
- Ongoing training and development programs that help you grow into higher leadership roles.
- A culture that celebrates diversity, encourages innovation, and rewards teamwork.
Key Responsibilities
As the Customer Experience Coordinator, you’ll be the linchpin that connects front‑line Associates, store leadership, and the broader brighthush community. Your day‑to‑day duties will include:
- Lead by Example: Engage with customers, demonstrate brand values, and model the high‑quality service standards expected at every brighthush location.
- Team Management: Apply for this job